Relationship Manager CBBC (SME)

RHB Banking Group; Kulai; On-site; MYR 40,000 - 80,000; Full time

Job summary

An established industry player in banking seeks a dynamic professional to manage and deepen relationships with Middle Market and SME clients. This role involves driving sales through customer acquisition and ensuring a seamless credit assessment process. The ideal candidate will possess strong marketing and analytical skills, with a proven track record in commercial loans. Join a forward-thinking team dedicated to providing exceptional financial services and solutions that cater to the unique needs of businesses in the region.

Qualifications

• 3-4 years of credit and marketing experience required.
• Professional Credit Certification is an advantage.

Responsibilities

• Maintain relationships with 30 Middle Market/SME clients.
• Drive sales through new customer acquisition and loans.

Skills

Credit Assessment

Marketing Skills

Communication Skills

Financial Analysis

Interpersonal Skills

Education

Professional Credit Certification (PCC, CCE, BCP)

Job description

Key Responsibilities:

• Maintain and deepen relationships with core portfolio of 30 Middle Market / SME clients.
• Actively drive primary sales through acquisition of new Middle Market / SME customers and through new loans to existing clients.
• Carry out account planning with product specialists to identify customers to engage, and products to offer based on their needs.
• Monitor overall customer experience and pre-empt or address any process lapses or delays in TAT.
• Ensure customers meet basic credit requirements, and maintain new Non-Performing Loans (NPL) within approved budget.
• Provide the qualitative credit assessment for each application.
• Work closely with Account Managers to prepare credit proposals.
• Vet, sign and deliver Letters of Offer.

Job Requirements:

• Minimum 3-4 years of credit and marketing experience.
• Candidate with professional Credit Certification such as (PCC, CCE, BCP) will be an added advantage.
• Proven track record in marketing SME/SMI and commercial loans.
• Good written and verbal communication skills.
• Good financial and business analytical skills.
• Excellent interpersonal and communication skills.