Relationship Manager - Cash

Standard Chartered; George Town; On-site; MYR 60,000 - 120,000; Full time

Job summary

A leading international bank is seeking an experienced Relationship Manager to drive client acquisition and manage high-value portfolios. The role involves delivering tailored financial solutions and fostering relationships with high net worth clients, ensuring compliance with banking standards. Join a dynamic team where you can grow your career in a supportive environment.

Benefits

Flexible working options

Core bank funding for retirement savings

Proactive wellbeing support

Continuous learning culture

Time-off including sabbatical and parental leave

Qualifications

• Proven experience in relationship management within banking sector.
• Strong knowledge of banking products like CASA, FX, and FD.

Responsibilities

• Oversee deposit products and manage relationships with clients.
• Develop strategies to attract new commercial clients.
• Conduct financial portfolio management and ensure compliance.

Skills

Relationship management

Communication

Networking

Financial advisory

Education

Bachelor's degree in Finance, Business Administration, or a related field

Job description

Job Summary

We are seeking a dynamic and experienced Relationship Manager to join our team. The successful candidate will be responsible for procuring new business through customer acquisition and managing relationships with existing customers, focusing on core banking products such as CASA (Current Account Savings Account), FX (Foreign Exchange), and FD (Fixed Deposits). This role involves providing sound financial advice and customized solutions in accordance with the bank's standards and industry regulations

The Relationship Manager will deliver client satisfaction by offering tailored solutions that align with client objectives and resolving service issues promptly. They will also be responsible for growing a portfolio of high net worth clients through strong relationship-building and networking efforts. Additionally, the role includes conducting financial portfolio management, ensuring compliance with all processes, policies, and working instructions, and contributing ideas for continuous improvement and success.

Key Responsibilities

• This role involves overseeing deposit products, optimizing deposit strategies, managing relationships with commercial clients, and ensuring compliance with internal policies and regulatory standards.
• Develop strategies to attract new commercial clients and expand existing relationships.
• Identify opportunities to cross-sell deposit-related services to commercial clients.
• Monitor and report on the performance of the deposit portfolio, including growth, profitability, and market trends
• Provide sound financial advice and dispensing customized solutions in alignment with the bank's standards and industry regulations;
• Deliver client satisfaction through tailored solutions according to client objectives and service issue resolution;
• Conduct financial portfolio management for clients through quality advice and recommendations with a suite of banking solutions. Ensure compliance at all times – process, policy and working instruction
• Constitute idea and suggestion for improvement and success
• Achieve quarterly target

Skills and Experience

• Bachelor's degree in Finance, Business Administration, or a related field.
• Proven experience in relationship management, preferably within the banking sector.
• Strong knowledge of banking products, especially CASA, FX, and FD.
• Excellent communication and interpersonal skills.
• Ability to provide sound financial advice and customized solutions.
• Strong networking skills and ability to build relationships with high net worth clients.
• Demonstrated ability to achieve targets and drive business growth.
• High level of integrity and adherence to compliance standards.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thingand are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle,continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together,we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter,we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance,with flexible and voluntary benefits available in some locations.
• Time-offincluding annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible workingoptions based around home and office locations, with flexible working patterns.
• Proactive wellbeing supportthrough Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning cultureto support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation,one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.