Relationship Manager

Talent Search Recruitment - Indonesia; Sungai Petani; On-site; MYR 50,000 - 75,000; Full time

Job summary

Talent Search Recruitment - Indonesia is seeking 3 Relationship Managers to be based in Kedah, Malaysia. The role focuses on building and maintaining relationships with hotel owners, ensuring bookings convert to check-ins, and supporting operations and escalations.

Ideal candidates have 1-3 years in operations and key accounts handling, strong analytical skills, and the ability to work independently in a fast-paced environment within the hospitality industry.

Qualifications

• 1-3 years of relevant experience in operations and key accounts handling.
• Analytical skills.
• Prior experience in managing cross-functional operations and customer escalation.
• Self-motivated and able to work independently in a fast-paced environment.

Responsibilities

• Ensure all bookings convert to check-in and resolve owner problems.
• Maintain relationships with stakeholders and act as a main contact for operations support & escalations.
• Collaborate with functions to increase revenue and optimize property performance.

Skills

Relationship management

Analytical skills

Cross-functional collaboration

Independent work

Job description

New and exciting job opportunities have just opened up in our client's Malaysia offices. The client is a leading hospitality startup. They partner with hotels and properties creating quality living spaces for millions of travelers. They are present in 80+ countries and still growing!

They are looking for 3 RelationshipManagers to be basedin Kedah, Malaysia. Are you Malaysian citizens from North Malaysia?

JOB DESCRIPTION

• Making sure all the booking converted to check in.
• Managing and ensuring all owner problems solved.
• Maintaining relationships with stakeholders.
• Working collaboratively with respective functions in order to increase the revenue.
• Act as a point of contact for hotel owners for operations support & escalations.
• Monitoring property revenue and performance.

JOB QUALIFICATION

• Looking to work for a hyper-growth and technology-led business that is transforming the hospitality industry.
• 1-3 years of relevant experience in operations and key accounts handling.
• Analytical skills.
• Prior experience in managing cross-functional operations and customer escalation.
• Demonstrate high ethical values.
• Self-motivated and have the ability to work independently in a fast-paced, and multi-tasking environment.