Relationship Manager

CIMB BANK BERHAD; Kluang; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player seeks a dynamic Relationship Manager to join their team in Kluang. This full-time, on-site role involves managing a diverse portfolio of clients, understanding their financial needs, and delivering tailored banking solutions. You will engage in client relationship management, sales, and service, while collaborating with various bank departments to ensure a high standard of service. If you are passionate about finance and customer service, this is an exciting opportunity to make a significant impact in the banking sector.

Qualifications

• Strong client relationship management and customer service skills.
• Experience in the banking or financial services industry is a plus.

Responsibilities

• Manage and grow a portfolio of clients, identifying their financial needs.
• Provide clients with appropriate banking solutions and handle inquiries.

Skills

Client Relationship Management

Sales Skills

Communication Skills

Interpersonal Skills

Organizational Skills

Time Management

Education

Bachelor's degree in Finance

Bachelor's degree in Business Administration

Job description

Company Description

CIMB Group is a leading focused ASEAN bank and one of the region’s foremost corporate advisors, as well as a world leader in Islamic finance. Headquartered in Kuala Lumpur, Malaysia, CIMB offers consumer banking, commercial banking, investment banking, Islamic banking, and asset management services. It is the fifth-largest banking group by assets in ASEAN, with around 33,000 staff and over 18 million customers as of March 2022.

Role Description

This is a full-time, on-site role for a Relationship Manager based in Kluang. The Relationship Manager will be responsible for managing and growing a portfolio of clients, identifying their financial needs, and providing them with appropriate banking solutions. Daily tasks include client relationship management, sales and service, cross-selling products, and handling customer inquiries and complaints. The role involves working closely with other bank departments to deliver a high standard of service.

Qualifications

• Strong client relationship management and customer service skills
• Sales skills and experience in cross-selling financial products
• Excellent communication and interpersonal skills
• Ability to handle customer inquiries and complaints effectively
• Experience in the banking or financial services industry is a plus
• Strong organizational and time management skills
• Bachelor's degree in Finance, Business Administration, or related field preferred