Relationship Manager

uobgroup; Johor Bahru; On-site; MYR 90,000 - 150,000; Full time

Job summary

United Overseas Bank (Malaysia) Bhd in Malaysia seeks a Relationship Manager to build and maintain strong client relationships and deliver comprehensive banking solutions, including loans, deposits, investments, and wealth management. You will manage a portfolio of high-net-worth and corporate clients, analyze financials, and propose tailored products.

The role requires 3–5 years of relationship management experience in banking, excellent communication, and a customer-centric approach.

Qualifications

• Bachelor's degree in Business Administration, Finance, Economics, or related field.
• 3-5 years of relationship management experience in banking/financial services.
• Proven track record of achieving sales targets.
• Strong understanding of banking products and services.
• Excellent communication and negotiation skills.
• Ability to analyze financial data and assess risk.
• Customer-centric mindset.
• Proficiency in MS Office.
• Professional certifications (e.g., FIMM, PCE, CMFAS) are an advantage.

Responsibilities

• Proactively manage and grow a portfolio of high-net-worth or corporate clients, identifying and pursuing new business opportunities.
• Develop a deep understanding of clients' financial situations, objectives, and risk appetites to provide tailored banking products and services, including loans, deposits, investments, and wealth management solutions.
• Conduct thorough financial analysis and risk assessments for clients, ensuring compliance with internal policies and regulatory requirements.
• Prepare and present compelling financial proposals and solutions to clients, effectively communicating benefits and addressing concerns.
• Act as the primary point of contact for clients, resolving inquiries, addressing issues, and ensuring a high level of customer satisfaction.
• Collaborate effectively with internal stakeholders, including product specialists, credit analysts, and operations teams, to deliver seamless client service.
• Stay updated on market trends, competitor activities, and regulatory changes to identify opportunities and mitigate risks.
• Achieve sales and revenue targets for the assigned portfolio, contributing to the overall growth of the bank.
• Maintain accurate and up-to-date client records and documentation.

Skills

Relationship management

Sales targets

Financial analysis

Negotiation

Communication

Team collaboration

Education

Bachelor's degree

Tools

Microsoft Office

Job description

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

Relationship Manager

Company: United Overseas Bank (Malaysia) Bhd

Job Summary

The Relationship Manager will be responsible for building and maintaining strong relationships with a portfolio of clients, understanding their financial needs, and providing comprehensive banking solutions to help them achieve their financial goals.

Job Responsibilities

• Proactively manage and grow a portfolio of high-net-worth or corporate clients, identifying and pursuing new business opportunities.
• Develop a deep understanding of clients' financial situations, objectives, and risk appetites to provide tailored banking products and services, including loans, deposits, investments, and wealth management solutions.
• Conduct thorough financial analysis and risk assessments for clients, ensuring compliance with internal policies and regulatory requirements.
• Prepare and present compelling financial proposals and solutions to clients, effectively communicating benefits and addressing concerns.
• Act as the primary point of contact for clients, resolving inquiries, addressing issues, and ensuring a high level of customer satisfaction.
• Collaborate effectively with internal stakeholders, including product specialists, credit analysts, and operations teams, to deliver seamless client service.
• Stay updated on market trends, competitor activities, and regulatory changes to identify opportunities and mitigate risks.
• Achieve sales and revenue targets for the assigned portfolio, contributing to the overall growth of the bank.
• Maintain accurate and up-to-date client records and documentation.

Job Qualifications

• Bachelor's degree in Business Administration, Finance, Economics, or a related field.
• Minimum of 3-5 years of experience in relationship management within the banking or financial services industry, preferably with exposure to a specific client segment (e.g., retail, corporate, or private banking).
• Proven track record of achieving sales targets and building strong client relationships.
• Strong understanding of banking products and services, including lending, deposits, investments, and treasury solutions.
• Excellent communication, interpersonal, and negotiation skills.
• Ability to analyze financial data, assess risk, and make sound recommendations.
• Customer-centric mindset with a commitment to delivering exceptional service.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team in a fast-paced environment.
• Relevant professional certifications (e.g., FIMM, PCE, CMFAS) are an advantage.

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.