Regulatory Compliance Analyst (Mandarin Speaker)

Roles & Responsibilities

• Review and evaluate the training programs for the team to ensure 100% procedure and standard understanding for all team members.
• Have calibration calls with the client POCs to align on the standard knowledge, risk appetite, and escalation standards.
• Create training material and impart process-related training.
• Maintain and upgrade the product quality standards.
• Conduct audits, identify, and analyze errors.
• Perform root cause analysis and work out and implement corrective actions for the non-conformance product and provide coaching to the relevant analysts.
• Work on the quality control plan and report to the Operation Management team for implementation.
• Monitor the effectiveness of the actions implemented and suggest adjustments. Identify and suggest process improvements for products as an SME (subject matter expert).
• Identify and drive continuous improvement and execution by closely working with relevant stakeholders (Client, Operation, Business Transformation).

Job Qualifications

• Bachelor’s degree/University degree/equivalent degree.
• Fluency in both Mandarin and English is essential for this role.
• Minimum 3-4 years of experience in AML, compliance, quality control, audit, or fraud risk management within a financial institution.
• Fundamental knowledge of AML and sanctions regulations, risks, and typologies.
• Strong analytical and communication skills.
• Consistently demonstrates clear and concise written and verbal communication, attention to detail, and intermediate problem-solving skills.
• CAMS certification is a plus.