Regional Sales Support Specialist, Global Chemical Sales - Logistics

BDP International; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global logistics company in Kuala Lumpur is seeking a Regional Sales Support Specialist to assist the sales team with administrative tasks. The candidate should have 2-3 years of experience in a similar role within the logistics or transportation industry, strong organizational skills, and proficiency in Microsoft Office. This position offers an opportunity for professional growth and a chance to contribute to team success.

Qualifications

• 2-3 years of experience in a sales support or administrative role in logistics or transportation.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
• Strong communication skills in English.

Responsibilities

• Oversee and process spot freight rate requests.
• Provide administrative support for bid platforms.
• Maintain clean, up-to-date data for sales performance tracking.
• Upload customer contracts into the legal system.

Skills

Organizational skills

Attention to detail

Proficiency in Microsoft Office Suite

Experience with CRM systems

Communication skills in English

Tools

Smart Hub

Creatio

Job description

PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.
We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.
We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.
PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.

Introduction

Eager to advance your career within our Global Chemical Sales team? Under a unified global strategy, this role supports the regional sales efforts and provides a fantastic opportunity to leverage your existing knowledge and experience. Your contributions will directly impact revenue and client success, further enhancing your professional growth within our business.

Job Purpose:
The Regional Sales Support Specialist helps the Global Chemical Sales team work more efficiently by handling important administrative and sales support tasks. This support allows sales reps to focus more on building customer relationships and closing deals. This role suits someone who is organized, pays close attention to detail, and knows how to use internal tools to deliver fast, accurate support. By keeping data clean, following standard processes, and tracking sales consistently across regions, the Regional Sales Support Specialist helps the team stay aligned and supports the company’s growth goals in the chemical sector.

Key Responsibilities:

• Quotation and Pricing Support:
  • Oversee and process spot freight rate requests.
  • Coordinate internal approvals and documentation for rate offers.
  • Ensure timely and accurate follow-up on all offers.
  • Maintain and update regional quotation dashboards and monthly KPIs.
• Bid and Tender Administration:
  • Provide administrative support for bid platforms when Tender Management is not involved.
  • Ensure alignment with compliance/legal guidelines for bid responses.
• System and Reporting Support:
  • Extract and consolidate reports from internal tools (Smart Hub, Creatio, operating systems) as required.
  • Maintain clean, up-to-date data to support regional sales performance tracking.
• Contracts:
  • Upload customer contracts and related documents into the legal system and work with sales reps to bring contracts to a close.

Skills and Qualifications:

• Minimum of 2-3 years of experience in a sales support or administrative role, ideally within the freight forwarding, logistics, or transportation industry.
• Technical Skills:
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
  • Experience with CRM systems is a plus.
• Strong organizational skills and a keen eye for detail in administrative tasks and documentation.

• Proactive and highly organized with ability to work under pressure and manage multiple tasks simultaneously.
• Strong team player with a positive and collaborative attitude.
• Strong English written and verbal communication skills.