Regional LTL Head (Less Than Truckload)

Otl Asia Sdn Bhd; Seberang Perai; On-site; MYR 180,000 - 250,000; Full time

Job summary

A fast-growing logistics company in Malaysia seeks a Regional LTL Head to enhance and manage their Less-Than-Truckload operations across multiple countries. The ideal candidate will leverage their extensive experience in logistics and product development to drive growth, optimize service offerings, and ensure excellence. Responsibilities include developing pricing models, capacity planning, and collaborating with various teams for strategic initiatives. An exciting opportunity to lead a dynamic function in a leading logistics firm.

Benefits

Dynamic work environment

Opportunities for travel

Qualifications

• Minimum 10 years of experience in air cargo, sea LCL operations, logistics, or related field.
• At least 3 years of P&L ownership and leadership experience across countries.

Responsibilities

• Lead and expand regional LTL network and enhance service offerings.
• Monitor capacity utilization and collaborate with teams for growth.
• Develop standard operating procedures for LTL processes.

Skills

Logistics

Product Development

Operations Leadership

Analytical Skills

Communication Skills

Job description

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We are seeking an experienced Regional LTL Head to lead and expand our Less-Than-Truckload (LTL) operations across multiple countries. The ideal candidate will have strong experience in logistics, product development, and operations leadership. This role will be responsible for optimizing our regional LTL network, driving growth and profitability, and ensuring consistent service excellence across the region.

Key Responsibilities:

1. LTL Product Development

Lead the development and expansion of our regional LTL network.

Enhance service offerings, including route frequency, delivery timelines, and coverage.

Design and implement differential or dynamic pricing models, including the necessary systems and processes to support them.

Establish First Mile/Last Mile (FM/LM) connections across the network.

Plan long-term infrastructure improvements and service capabilities.

2. Revenue Maximization

Monitor capacity utilization and collaborate closely with Sales and Customer Service teams to ensure timely and accurate communication of available capacity.

Engage with commercial teams to make tactical decisions (e.g., temporary pricing reductions) to optimize utilization.

Conduct monthly and quarterly reviews of capacity utilization, and provide clear direction to Sales on volume-building initiatives, including targeted lanes, pricing, and customer segments.

Perform annual pricing reviews to strategically adjust rates, such as lowering prices on selected lanes to attract LCL cargo.

Monitor the customer portfolio to identify early signs of declining volume and mitigate potential customer loss.

Manage pricing systematically to prevent cannibalization, maintain consistency, and avoid discrepancies when multiple 3PLs approach the same end customers.

Forecast capacity requirements and communicate needs to the relavant team.

Provide daily guidance to ensure optimal real-time balance between demand and supply, including:

Decision-making on booking rejections based on customer priority or cargo impact.

Addition of containers and strategies for maximizing their utilization.

Utilizing domestic LTL services when necessary.

Conduct mid- to long-term capacity planning in alignment with business growth projections.

Plan for increased frequency, additional containers, and new routes.

Align with management and Sales teams for consistent execution.

Prepare for foreseeable events (e.g., major holidays) and respond effectively to disruptions (e.g., border delays, natural disasters) in coordination with Sales and Customer Service.

4. Cost Management

Negotiate with subcontracted hubs to manage cost-effectiveness.

Continuously optimize operational costs for in-house hubs.

Develop a long-term strategy to transition more operations to company-owned hubs.

b. FM/LM Costs

Standardize costing and pricing frameworks across countries.

Negotiate transportation costs with FM/LM suppliers.

Monitor and manage the profitability of company-operated FM/LM trucks.

Develop long-term strategies to build in-house FM/LM capacity and reduce dependency on subcontractors.

5. Systems & Processes

Develop, implement, and enforce standard operating procedures for LTL processes (e.g., cargo lodge-in, load planning, and cargo loading).

Collaborate with the IT team to develop and enhance the internal system to support LTL operations.

Ensure strict system usage and data accuracy, including booking master details, cargo weights, and dimensions.

Evaluate commercial systems fit for LTL, distinguishing between those optimized for FTL and LTL operations.

6. Quality Management

Oversee quality control activities such as delivery lead times and cargo handling quality.

Make operational decisions to ensure adherence to lead time commitments and service quality.

7. Reporting & Data Management

Maintain accurate records of capacity utilization, load factors, and performance metrics.

Generate periodic reports on P&L, cargo volumes, market trends, and operational performance for management review.

Analyze data to identify opportunities to improve cargo utilization and cost efficiency.

Strong analytical and problem-solving abilities with a data-driven decision-making approach.

Proficient in basic data analytics (e.g., Excel pivot tables, VLOOKUP); advanced analytics skills are an added advantage.

Highly organized with the ability to multitask and manage time effectively.

Proficient in both English and Chinese (Mandarin) to support regional communication.

Excellent communication and interpersonal skills to engage effectively with internal teams and external partners.

Qualifications & Experience:

Minimum 10 years of experience in air cargo, sea LCL operations, logistics, capacity planning, or a related field.

At least 3 years of P&L ownership and leadership experience across multiple countries.

Why Join Us: At Overland, we offer a dynamic and collaborative work environment where your contributions are valued and recognized. Joining our team provides an opportunity to make a meaningful impact and drive positive change within the organization. Notably, our roles may involve traveling to affiliated companies for work-related purposes, further enriching your experience and broadening your horizons. Join Overland to embark on a journey where your talents are valued, growth is encouraged, and impactful changes are made.

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Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? Which of the following languages are you fluent in? How much notice are you required to give your current employer? Which of the following Microsoft Office products are you experienced with? How many years' experience do you have as a Logistics Analyst?

OTL (Overland Total Logistic) was incorporated in 2001 and become one of the subsidiaries of Yamato Transport Japan in the Year 2016. OTL offers integrated one-stop door-to-door logistics for forwarding, transportation, cargo handling and warehousing.

OTL is one of the fastest-growing logistics companies in Indo-China and the ASEAN region. We have positioned as the most cost-effective and complete FTL/LTL service provider in China, Vietnam, Thailand, Malaysia and Singapore.

OTL (Overland Total Logistic) was incorporated in 2001 and become one of the subsidiaries of Yamato Transport Japan in the Year 2016. OTL offers integrated one-stop door-to-door logistics for forwarding, transportation, cargo handling and warehousing.

OTL is one of the fastest-growing logistics companies in Indo-China and the ASEAN region. We have positioned as the most cost-effective and complete FTL/LTL service provider in China, Vietnam, Thailand, Malaysia and Singapore.

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