Regional Key Account Manager

JAC Recruitment; Petaling Jaya; Hybrid; MYR 80,000 - 120,000; Full time

Job summary

A leading manufacturing firm in Malaysia is seeking a Regional Key Account Manager to enhance spare parts sales across Southeast Asia. The ideal candidate has a degree in engineering and at least 5 years of technical sales experience in machine manufacturing. Key responsibilities include customer engagement, team supervision, and business development. This role requires extensive travel across the region.

Qualifications

• Minimum of 5 years of sales experience in machine manufacturing.
• Expertise in account management and business development.
• Willing to travel extensively for business.

Responsibilities

• Proactively visit customer sites across ASEAN to foster relationships.
• Provide expert advice on service and spare parts.
• Supervise a cross-functional team for customer satisfaction.

Skills

Customer relationship management

Technical sales

Project management

Education

Degree in engineering (E&E, Mechanical, Mechatronics)

Job description

Overview

Company and Job Overview

A world-leading manufacturer in the wood-based panel industry is seeking a dynamic Regional Key Account Manager (technical sales) to join their team in Malaysia. This role involves managing and overseeing spare parts sales activities in the Southeast Asia region.

Responsibilities

• Proactively visit customer sites across ASEAN to foster strong relationships, promote services and spare parts, and act as Key Account Manager for regional clients.
• Provide expert advice on service and spare parts, leveraging engineering knowledge to support customer needs and drive-up selling opportunities.
• Review service reports and develop strategies that enhance business performance and support new business development within existing accounts.
• Supervise and guide a cross-functional team including service, logistics, and technical specialists to ensure smooth operations and customer satisfaction.
• Travel across countries like Thailand, Vietnam, India, Indonesia, and Pakistan, and participate in training to strengthen product knowledge and technical expertise.

Qualifications

• Degree in any engineering discipline preferably in E&E/ Mechanical/ Mechatronics/ Manufacturing Engineering or related field.
• Minimum of 5 years of sales experience in the machine manufacturing and plant industry, with the expertise in account management and business development.
• Understanding of sales & distribution with intermediate project management skills.
• Willing to travel extensively for local and overseas business trip.

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