Regional Deposit Director | Seremban, MY

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JOB PURPOSE

The Regional Deposit Manager plays a crucial role in driving deposit product sales and contributing to the bank's revenue growth. They are responsible for promoting and selling various deposit products to individual and corporate customers. The Regional Deposit Manager develops and maintains relationships with clients, identifies their banking needs, and offers suitable deposit solutions in collaboration with other stakeholders to achieve sales targets and enhance customer satisfaction.

Responsibilities:

1. Drive Deposit Growth:
   • Actively promote and sell deposit products to individuals and businesses.
   • Identify and pursue cross-selling opportunities to maximize deposit sales.
   • Develop and execute strategies to acquire new deposit customers and increase the deposit base.
   • Develop and schedule sales proposals and activities, including calls to new potential and existing clients to ensure pipeline generation.
   • Follow up on sales activities to ensure sales closure, reporting to Head, Deposit Sales, and ensuring accounts are opened in a timely manner.
   • Participate in sales events and roadshows where applicable.
   • Monitor competitors, market conditions, and carry out market research and surveys.
   • Conduct briefings and training for clients.
   • Solicit sales within their assigned area in a borderless manner.
2. Product Knowledge:
   • Develop a deep understanding of deposit products, including features, functionalities, and benefits. Stay updated on deposit campaigns.
3. Compliance and Regulations:
   • Ensure all activities and processes related to deposits comply with relevant banking regulations and internal policies.
4. Learning & Growth:
   • Participate in special projects organized by Head Office.
   • Attend training on compliance, regulatory matters, product knowledge, customer service, and personal development.
   • Promote AFFINBANK's DNA among staff in the region and uphold teamwork.
   • Identify potential staff for succession planning.
5. Skills, Knowledge & Personal Characteristics:
   • Qualifications and Experience:
     • Minimum degree in business, finance, marketing, or a related field.
     • Minimum 3 years of experience.
   • Skills and Knowledge:
     • Strong knowledge of deposit products, banking services, and financial concepts.
     • Excellent communication, negotiation, and presentation skills.
     • Customer-centric approach with a focus on understanding and meeting customer needs.
     • Ability to work independently and collaboratively.
     • Proficiency in Microsoft Office applications.
     • Familiarity with banking regulations, including KYC and AML requirements.
     • Strong analytical and problem-solving skills.
     • High ethical standards and integrity.
   • Behavior:
     • Good team player, self-motivated, and able to work independently.
     • Strong negotiation skills to drive sales.
     • Leadership qualities, results-oriented, and proactive.
     • Good interpersonal skills.
     • Excellent planning, organization, and time management skills with follow-through abilities.
     • Strong written and verbal communication skills.

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