Regional Deposit Director (Nationwide)

AFFIN Group; Penang; On-site; MYR 250,000 - 300,000; Full time

Job summary

An established industry player is seeking a Regional Deposit Director to lead deposit product sales and enhance customer satisfaction. This role involves promoting various deposit products to individual and corporate clients while developing strong relationships and identifying their banking needs. The ideal candidate will have a solid background in banking services, excellent communication skills, and a customer-centric approach. Join a dynamic team where your contributions will drive revenue growth and make a significant impact in the financial services landscape.

Qualifications

• Minimum 3 years of experience in banking or finance.
• Strong knowledge of deposit products and financial concepts.

Responsibilities

• Drive deposit product sales to individuals and businesses.
• Develop strategies to acquire new deposit customers.
• Ensure compliance with banking regulations.

Skills

Communication Skills

Negotiation Skills

Presentation Skills

Customer-centric Approach

Analytical Skills

Problem-solving Skills

Education

Degree in Business

Degree in Finance

Degree in Marketing

Tools

Microsoft Office

Job description

Create the future with Affin! You too can make a difference.

We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. You too can make a difference.

Job Purpose

The Regional Deposit Director plays a crucial role in driving deposit product sales and contributing to the bank's revenue growth. They are responsible for promoting and selling various deposit products to individual and corporate customers. The Deposit Director develops and maintains relationships with clients, identifies their banking needs, and offers suitable deposit solutions to achieve sales targets and enhance customer satisfaction.

Responsibilities

Drive Deposit Growth:

• Actively promote and sell deposit products to individuals and businesses.
• Identify and pursue cross-selling opportunities to maximize deposit sales.
• Develop and execute strategies to acquire new deposit customers and increase the deposit base.
• Develop and schedule sales proposals and activities including calls to new potential and existing clients to ensure optimum pipeline generation.
• Follow up on sales activities to ensure sales closure, reporting to Head, Deposit Sales and ensure accounts are open in a timely manner.
• Participate in sales events and roadshows where applicable.
• Monitor competitors, market conditions and carry out market research and survey.
• Conduct briefing and training to clients.
• Solicit sales within their assigned state/area in a borderless manner.

Product Knowledge

• Develop a deep understanding of the deposit product, including its features, functionalities, and benefits. Stay updated on any updates on the deposit campaign.

Compliance And Regulations

• Ensure that all activities and processes related to the deposit comply with relevant banking regulations and internal policies.

LEARNING & GROWTH

• Involve and contribute to any special project organized by Head Office.
• Attend training on compliance, regulatory, product knowledge, customer services and other personal development and growth.
• Incorporate AFFINBANK’s DNA to all staff in the region and uphold teamwork spirit.
• Identify any potential staff for succession planning.

Qualifications And Experience

SKILLS, KNOWLEDGE & PERSONAL CHARACTERISTICS & BEHAVIOUR

• Minimum degree in business, finance, marketing, or a related field.
• Minimum 3 years of experience.

Skills and Knowledge

• Strong knowledge of deposit products, banking services, and financial concepts.
• Excellent communication, negotiation, and presentation skills.
• Customer-centric approach with a focus on understanding and meeting customer needs.
• Ability to work independently, as well as collaboratively within a team.
• Proficiency in using Microsoft Office applications.
• Familiarity with banking regulations and compliance requirements, including KYC and AML.
• Strong analytical and problem-solving skills.
• High ethical standards and integrity.

Behavior

• Good team player, self-motivated and able to work independently.
• Strong negotiation skills to drive sales.
• Possesses leadership abilities, aggressive and results-oriented.
• Good interpersonal relationship skills.
• Excellent planning, organization and time management skills with strong follow-through abilities.
• Strong written and verbal communication.