Regional Assistant Manager, Retail Operations

Different Technologies Pty Ltd.; Petaling Jaya; On-site; MYR 30,000 - 70,000; Full time

Job summary

An established industry player in the automotive sector is seeking a motivated individual to join their retail operations team. In this dynamic role, you will collaborate closely with the Regional Head to drive strategic initiatives that enhance business performance. Your expertise will be crucial in designing and implementing effective sales and operations systems, ensuring compliance, and optimizing processes across various teams. This position offers the opportunity to impact the retail landscape significantly while working in a fast-paced and supportive environment. If you thrive on challenges and are passionate about operational excellence, this role is perfect for you.

Qualifications

• 4-6 years of experience in Sales and Operations Management.
• Demonstrated involvement in process improvement and project management.

Responsibilities

• Design and implement sales and operations systems to optimize business operations.
• Analyze gaps in the system to achieve cost-effective operations.

Skills

Sales and Operations Management

Process Improvement

Project Management

Data Analysis

Communication Skills

Planning and Organization

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Operations Management

Tools

Microsoft Office

Excel

Job description

About You

As a member of the team, you will take responsibility for one of the largest retail automotive team in Malaysia. In this role, you will work directly with the Regional Head of Retail Operations to achieve Carsome’s vision, mission, and strategic goals which play a critical role in the success of the brand. You will also be working closely with counterparts to optimize and implement processes; leading cross-functional initiatives along with regional and local teams to improve the retail end-to-end process.

Your Day-to-Day

• Design and implement sales and operations related systems regionally to optimize business operations
• Design and implement target operating models, SOPs & ensure compliance from local teams
• Design and implement OKRs for the local team, with ongoing follow-ups to ensure alignment and track performance
• Work with the data team to improve the dashboards (sales & operation related data) and to ensure data accuracy.
• Branch Efficiency study on a monthly basis, leveraging data alongside broader strategic factors
• Analyze gaps in the system to obtain the best cost-effective operations
• Excellent at coordinating information and data requirements to the product team to support system enhancements.
• Ability to utilize expert knowledge and understanding of all interdependencies between business processes and metrics development
• Work both regionally and cross-functionally with relevant stakeholders

Your Know-How

• Bachelor’s degree in Business Administration, Operations Management, or a related field, with 4–6 years of experience in Sales and Operations Management, along with demonstrated involvement in process improvement and/or project management, preferably within leading organizations in the automotive, e-commerce, consulting, and/or operations-focused industries.
• Excellent ability to plan, organize and prioritize work independently in a fast-paced environment
• Positive attitude, independent and highly motivated
• Must be self-motivated. Requires strong detail-oriented program management and influencing skills to work in a broad regional environment.
• Excellent oral and written communication skills to effectively interact with internal and external stakeholders.
• Familiar with Microsoft Office tools, with a strong focus on Excel competencies.
• Understanding of Operational management systems and processes.
• Strong in data analysis.