Regional Assistant Manager, Business Process and Internal Control

Zuspresso (M) Sdn Bhd; Shah Alam; On-site; MYR 120,000 - 180,000; Full time

Job summary

Zuspresso (M) Sdn Bhd is seeking a Regional Assistant Manager, Business Process and Internal Control to strengthen internal control frameworks across our Malaysian operations. You will lead the design, implementation and monitoring of control procedures aligned with COSO principles and local regulations, while collaborating with Finance, Operations and IT to close gaps and automate where possible.

You will review workflows, manage risk indicators and deliver practical improvements, ensuring a

Qualifications

• Bachelor's degree in accounting, finance, business or related field.
• 5–8 years of experience in internal control, risk management or process compliance.
• COSO framework knowledge and control automation.
• Experience reviewing business processes and implementing improvements.
• Familiarity with ERP/POS systems such as SAP, Oracle, Toast or Revel.
• Strong analytical, problem-solving and stakeholder management skills.
• Fluent in English and Bahasa Malaysia; hands-on across multi-location business.
• Professional certifications such as CIA, CPA, ACCA or CIMA are an advantage.

Responsibilities

• Develop, implement and maintain control procedures across key business functions.
• Review workflows, segregation of duties and ERP/POS approval controls to identify gaps.
• Monitor key control indicators and conduct control self-assessments.
• Partner with Finance, Operations and IT to implement corrective actions.
• Identify opportunities to automate and optimise controls for efficiency and transparency.
• Deliver control awareness and training to build control ownership in daily operations.

Skills

Analytical thinking

Problem-solving

Stakeholder management

Education

Bachelor's degree in Accounting/Finance/Business

Tools

SAP

Oracle

Toast

Revel

Job description

Regional Assistant Manager, Business Process and Internal Control

Effective Internal Controls: Develop, implement and maintain control procedures across key business functions, aligned with Group policies, COSO principles and local regulations.

Stronger Business Processes: Review workflows, segregation of duties and ERP/POS approval controls to identify gaps and strengthen process integrity.

Risk & Control Monitoring: Monitor key control indicators, conduct control self-assessments and work with process owners to address control deficiencies.

Practical Risk Solutions: Partner with Finance, Operations and IT to implement corrective actions and improve control effectiveness.

Smarter, Automated Controls: Identify opportunities to automate and optimise controls for greater efficiency, transparency and consistency.

A Stronger Control Culture: Deliver control awareness and training to help teams understand their responsibilities and build control ownership into daily operations.

Qualification and Experiences

A Bachelor's Degree in Accounting, Finance, Business or a related field.

Typically 5–8 years of experience in internal control, risk management or process compliance, with relevant experience in F&B or Retail preferred.

Strong understanding of internal control frameworks, particularly COSO, and control automation.

Experience reviewing business processes, identifying control gaps and implementing practical improvements.

Familiarity with ERP/POS systems such as SAP, Oracle, Toast or Revel.

Strong analytical, problem-solving and stakeholder management skills.

Fluent in English and Bahasa Malaysia, with the ability to work hands-on across a fast-moving, multi-location business.

Professional certifications such as CIA, CPA, ACCA or CIMA are an advantage.

Proactive. Analytical. Hands-on. A practical problem solver who knows how to make controls work in the real world.

a Necessity, not a Luxury