Regional Account Operations Manager

The Offer

• Great Opportunity

Ideal Candidate

Job responsibilities:

• Leads, directs and manages operations to meet or exceed client standards.
• Maximizes profitability through effective communication, service, and follow-up on pending matters.
• Plans and monitors staffing schedules to support operational demands and business objectives.
• Trains, develops and motivates employees to perform at their best and grow in their knowledge and responsibilities.
• Manages revenue and expenses, department finances, including budget preparation and review, purchasing, financial reporting, and expense monitoring.
• Monitors and analyses on-time delivery and key performance indicators.
• Coordinates continuous improvement efforts internally and externally.
• Updates, coordinates and compliances to the SOPs by related APAC stations’ operations/customer service staff.
• Ensures billing accuracy.
• Manages forecasts, exception management, and external coordination with divisional leads and plants.
• Sets and adjusts pre-bookings with ocean carriers based on forecasts.
• Troubleshoots EDI issues and escalates problems to the product team.

The Profile

The Ideal Candidate:

• Bachelor’s degree or equivalent.
• Minimum 5 years of relevant experience in the logistics industry is required.
• Preferred vertical industry Automotive and Healthcare
• Supervisory experience is preferred.
• Knowledge of customs clearance and import/export arrangement is necessary.
• Experience in handling general cargo, particularly within the automotive and healthcare vertical markets.
• Experience in freight management both airfreight and seafreight.
• Proficient in Microsoft Office, internet, and web-based and job-specific software applications.
• Excellent interpersonal skills that enable effective communication with clients and internal personnel.
• Able to multi-task, objective driven and work under tight deadline.

Only shortlisted candidates will be notified.

The Employer

Our client is a manpower solutions company that help organizations in their recruitment needs by providing consultancy services, understanding the organization needs, sourcing, and assessing the right and quality talent for our clients.