Recovery Officer - Immediate Hiring

JCL Credit Leasing Sdn Bhd; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A financial services company in Kuala Lumpur seeks a dedicated individual for a full-time role to perform outbound calls to inform customers about overdue payments. The ideal candidate should have strong communication and negotiation skills, be comfortable working with targets, and possess at least a Sijil Pelajaran Malaysia (SPM). Fresh graduates are welcome to apply with a starting salary of RM3,000.

Benefits

Annual Medical Checkup

Housing Allowance

Education Benefits

Medical Life and Accident Insurance

Team Entertainment Allowance

Qualifications

• Experience in credit recovery will be an added advantage.
• Passionate candidate, goal driven, seeking opportunity to grow and improve life style.
• Able to work independently with minimal supervision.

Responsibilities

• Perform outbound call to notify customers of delinquent account regarding outstanding and overdue payment.
• Negotiate with customers to make workable repayment arrangement.
• Follow up calls with customers.

Skills

Excellent communication and negotiation skills

Comfortable working with targets

Able to communicate in Bahasa Malaysia & English

Education

Sijil Pelajaran Malaysia (SPM)

Tools

Microsoft Office (Excel, Word, Outlook)

Job description

Overview

Perform outbound call to notify customers of delinquent account regarding outstanding and overdue payment.

• Negotiate with customers to make workable repayment arrangement.
• Explain and clarify with customers on non-payment issues.
• Follow up calls with customers.
• Responsible for keeping records of collection and status of accounts.

Job Requirements

• Candidate must possess at least Sijil Pelajaran Malaysia (SPM).
• Experience in credit recovery will be an added advantage.
• Passionate candidate, goal driven, seeking opportunity to grow and improve life style
• Excellent communication and negotiation skills.
• Comfortable working with targets.
• Able to communicate in Bahasa Malaysia & English
• Experienced in Microsoft Office applications including Excel, Word, and Outlook.
• Able to work independently with minimal supervision.
• Full-Time and Contract-basis position(s) available.
• Able to work immediately.
• Fresh Graduates are encouraged to apply(starting salary: RM3,000)

Staff Benefits

• 1. Annual Medical Checkup (Leader and Above)
• 2. Annual Medical Checkup (Staff work more than 1 year and aged above 30 years)
• 3. Housing Allowance
• 4. Education Benefits
• 5. Medical Life and Accident Insurance for all staff
• 6. Position Allowance (Instructor and Leader)
• 7. Birth Allowance
• 8. Loyalty Award
• 9. Cleaning and Good Attendance Award
• 10. Team Entertainment Allowance
• 11. Bereavement Allowance
• 12. Field Visit Allowance
• 13. Accommodation Allowance (for Visit)

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