Receptionist cum Customer Service Executive

Tdox Clinic; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading clinic in Kuala Lumpur is seeking a Receptionist cum Customer Service Executive to warmly welcome visitors and manage administrative tasks. The role requires strong communication skills and proficiency in Microsoft Office. Candidates with a friendly personality and multilingual ability in English and Mandarin are preferred. The position offers a harmonious workplace culture, along with professional training and development opportunities.

Benefits

EPF, SOCSO, and EIS contributions

Professional training and development

Performance and annual bonuses

5-star working office environment

Happy and harmonious workplace culture

Qualifications

• Minimum high school diploma, Diploma preferred.
• Experience in receptionist or customer service roles is a plus.
• Ability to communicate in English, Mandarin, and Bahasa Malaysia preferred.

Responsibilities

• Warmly welcome and assist visitors with a friendly attitude.
• Answer and direct phone calls professionally and promptly.
• Schedule and confirm appointments accurately.

Skills

Strong communication skills

Multitasking skills

Friendly and approachable personality

Education

High school diploma

Diploma

Tools

Microsoft Office

Phone systems

Job description

Receptionist cum Customer Service Executive

Warmly welcome and assist visitors with a friendly attitude

Answer and direct phone calls professionally and promptly

Schedule and confirm appointments accurately

Address customer inquiries and resolve issues courteously

Carry out administrative tasks such as filing and data entry

Keep the reception area neat, organized, and inviting

Requirements:

Minimum high school diploma (Diploma preferred)

Experience in receptionist or customer service roles is a plus

Friendly, approachable, and positive personality

Strong communication and multitasking skills

Proficient in Microsoft Office and phone systems

Ability to speak English, Mandarin, and Bahasa Malaysia preferred. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

EPF, SOCSO, and EIS contributions

Professional training and development

Performance and annual bonuses

Walking distance to Monorail and LRT station

5-star working office environment

Happy and harmonious workplace culture

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Your application will include the following questions:

What's your expected monthly basic salary? How many years' experience do you have as a Customer Service Executive? Do you have customer service experience?

What can I earn as a Customer Service Executive