Quality Technician

Masimo; Pasir Gudang; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Quality Technician to ensure product quality throughout the manufacturing process. This role involves providing technical support for quality engineering, managing multiple projects from validation to release, and ensuring compliance with quality standards. The ideal candidate will possess strong communication skills and experience in quality systems, calibration, and inspections. Join a dynamic team dedicated to upholding the highest quality standards in a fast-paced environment where your contributions will directly impact product excellence and customer satisfaction.

Qualifications

• 3+ years of experience in Product Quality.
• Proficient in English communication, both written and oral.
• Experience with quality laboratory systems and audits.

Responsibilities

• Assist in developing quality validation and inspection documents.
• Coordinate inspection activities and product release.
• Support new product development and validation.

Skills

Product Quality

English Communication

Collaboration

Quality Laboratory Systems

Microsoft Office

Flexibility and Adaptability

Education

Professional Certificate in Science or Engineering

Diploma in Science or Engineering

Tools

Microsoft Office

Job description

Job Summary

Quality Technician responsible for providing technical support for all aspects of quality engineering throughout the product realization process and Quality System. This position will handle multiple projects from product validation through manufacture and Quality System Requirements. The incumbent plays a key role in ensuring products meet defined quality standards and that Quality System Requirements are met. Additionally, the incumbent will support facility activities, including process validations, new product introduction, inspection, testing activities, and other quality-related tasks as needed.

Duties & Responsibilities

• Assist in the development and implementation of documents related to Quality validation and inspection.
• Ensure, through training and verification, the proper use of current documentation and good documentation practices during all manufacturing stages.
• Ensure availability of applicable inspection documents at the point of use, including visual aids with physical samples.
• Coordinate inspection activities and product release for processing, both incoming and outgoing.
• Follow and ensure adherence to updated procedures.
• Verify that acceptance criteria are met and maintained.
• Maintain clear product status throughout all manufacturing stages.
• Support new product development and validation, including generating acceptance procedures and quality documentation.
• Control non-conforming materials.
• Ensure calibration of all inspection equipment requiring calibration.
• Follow DHR procedures and ensure timely closure.
• Follow up on MRB processes and implement actions to reduce non-conformances.
• Assist in Quality System activities such as PDA processes, internal audits, observations, document control, and data reporting.
• Support overall quality assurance and product quality initiatives.
• Apply quality engineering tools to support new product development and manufacturing.
• Perform any other reasonable tasks assigned by superiors.

Minimum Qualifications

• At least 3 years of experience in Product Quality.
• Proficient in English communication, both written and oral.
• Experience working with Assembly & SMT lines.
• Ability to collaborate across departments.
• Experience with quality laboratory systems, calibration, testing, and audits.
• Proficiency in Microsoft Office applications.
• Ability to work independently, with flexibility and adaptability.

Preferred Qualifications

• Knowledge of Microsoft Office.
• Experience in risk management according to ISO 14971 and IEC 60601-1, 3rd Edition.
• Experience testing products to meet quality standards.
• Certification as an ISO internal auditor is advantageous.

Education

Professional Certificate or Diploma in Science or Engineering, or an equivalent qualification.

Physical Requirements & Work Environment

This role involves work in office, laboratory, and manufacturing environments. It requires frequent sitting, standing, and walking. The ability to recognize and differentiate colors, lift up to 50 pounds, and operate computers and digital devices daily is necessary. Extended periods of standing during meetings, facility walks, audits, and testing are expected. Operating a motor vehicle and maintaining a valid driver’s license are required. Reasonable accommodations may be provided for individuals with disabilities to perform essential functions.