Quality Specialist

Helen of Troy; Kedah; On-site; MYR 80,000 - 100,000; Full time

Job summary

A leading global consumer products company in Malaysia seeks a Quality Specialist to provide technical and quality engineering support in NPD and mass production. Candidates must have over 10 years of relevant experience and strong skills in supplier management and problem solving. The position offers a dynamic environment where innovation and quality are a priority.

Qualifications

• 10+ years relevant experience in quality or engineering.
• Experience in supplier management/development.
• Ability to work in a highly competitive industrial environment.

Responsibilities

• Drive and implement quality work procedures.
• Prepare quality KPIs and monitor supplier performance.
• Lead and resolve production quality incidents.

Skills

Effective problem solving

Root cause analytical skills

Leadership

Communication skills

Job description

Overview

Join our Asia Pacific Operations in Malaysia as a Quality Specialist, and make an immediate impact on our trusted brands: OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, and Revlon. Together, we build innovative and useful products that elevate people's lives everywhere every day.

Look around you at home, and you'll find us everywhere: In your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a new challenge, we recognize, develop, and empower talent.

BASIC PURPOSE OF THE POSITION

This position provides Technical and Quality Engineering support in NPD and Mass production, and directly interfaces with suppliers on routine quality operations. Implement the defined quality work processes; derive and implement the detailed quality work procedures, assess and monitor supplier performance and drive for continuous improvement.

Responsibilities

• Drive and implement the detailed quality work procedures, with due alignment with BU Quality team and suppliers
• Prepare quality KPIs, monitor and review suppliers performance and drive on continuous improvement
• Quality engineering support in NPD covering PFMEA, Control Plan and Manufacturing Readiness Review
• QE support after Mass Production and Technical back up to QC team
• Lead and resolve production and field quality incidents with RCA / 8D / SCAR
• Identify supplier development needs, with plan, action and review
• Quality training to upgrade the quality competence of self, QC, QE and suppliers
• Close interaction and regular review with BU Quality teams to achieve business needs

Qualifications

• More than 10 years relevant experience in quality or engineering
• Experience in supplier management / development
• Product experience in electrical appliances, electronics or consumer products
• Effective problem solving, root cause analytical skills to lead and influence others to drive change
• Experience on team management and people competency development
• Ability to work in highly competing industrial environment, with strong desire to WIN
• Ability to drive and lead changes
• Good personal leadership & be self-initiative; strong analytical, problem solving, coaching, interpersonal & communication skills
• Good reporting skill
• Good English and Chinese communication