Quality & Medical Affairs Leader

Pantai Hospital Penang; Bayan Lepas; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salaries & benefits

Job summary

Pantai Hospital Penang seeks a qualified MAQ Manager to drive quality governance, patient safety, and accreditation readiness. You will coordinate audits, manage corrective actions, and lead cross-functional teams to sustain regulatory compliance and hospital-wide quality initiatives.

Responsibilities include monitoring clinical indicators, reporting to management, and overseeing risk management processes. The role emphasizes collaboration with medical and operational leaders to improve outcomes

Qualifications

• Experience in quality management and accreditation programs.
• Strong audit and risk management capabilities.
• Familiarity with regulatory requirements and patient safety standards.
• Ability to coordinate cross-functional teams.
• Data collection and performance indicators analysis.

Responsibilities

• Identify, coordinate and monitor quality improvement initiatives with stakeholders to enhance patient safety and compliance.
• Lead and coordinate the Internal Quality Audit Program, ensuring audits are conducted within required timelines.
• Coordinate corrective and preventive actions arising from audits, inspections, and incidents.
• Collaborate with stakeholders to establish and implement quality standards and accreditation programs.
• Lead accreditation activities to ensure all applicable requirements are met and maintained.
• Coordinate collection, validation, monitoring and analysis of hospital clinical and quality indicators.
• Review and report Hospital Balance Score Card indicators and Audit Risk Management Committee indicators.
• Lead data collection and review for Value Driven Outcomes and other clinical outcome initiatives.
• Prepare and present quality, patient safety, risk management and accreditation reports to Hospital Management and relevant committees.
• Oversee implementation and effectiveness of quality improvement projects.

Skills

Quality Improvement

Auditing

Regulatory Compliance

Risk Management

Data Analysis

Stakeholder Collaboration

Tools

eHIR system

Job description

Pantai Hospital Penang seeks a qualified MAQ Manager to drive quality governance, patient safety, and accreditation readiness. You will coordinate audits, manage corrective actions, and lead cross-functional teams to sustain regulatory compliance and hospital-wide quality initiatives.

Responsibilities include monitoring clinical indicators, reporting to management, and overseeing risk management processes. The role emphasizes collaboration with medical and operational leaders to improve outcomes