Quality Engineer

Mondelez International; Shah Alam; On-site; MYR 56,000 - 89,000; Full time

Job summary

Mondelez International in Southeast Asia seeks a QA professional to manage in-process quality across production lines, drive HACCP and ISO22000 compliance, and oversee Net Weight and Water Quality programs at the Shah Alam plant.

You will lead end-to-end Consumer Complaint Handling, CAPA coordination, audits, training and drive continuous improvement across lines to safeguard product quality and consumer trust.

Qualifications

• Managing in-process quality across production lines with HACCP implementation.
• Lead end-to-end Consumer Complaint Handling including investigation and CAPA coordination.
• Manage Net Weight Control Program and Water Quality system.

Responsibilities

• Oversee QA across lines and ensure product release.
• Lead consumer complaints process and trend reporting.
• Coordinate audits and corrective actions with QA team.

Skills

HACCP knowledge

GMP awareness

Food safety

Quality Control

Root cause analysis

Training delivery

Problem solving

Documentation

Education

Degree in Food Science/Food Technology or equivalent

Job description

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride.

This role is responsible for managing in-process quality across production lines, ensuring effective implementation of quality and food safety management systems, and overseeing pre-requisite programs including the Net Weight Control Program and Water Quality Program. This role also leads the Consumer Focus Standard Work Process (SWP), including complaint handling and root cause investigation.

What you will bring

• Manage production line in-process quality including implementation of HACCP plans, Quality Plans (CTQ, CTP), product release and on-hold programs, and support NPD/productivity trial runs
• Lead end-to-end Consumer Complaint Handling program including investigation, CAPA coordination with Consumer Care and stakeholders, trend analysis, monthly reporting, and driving complaint reduction
• Manage Net Weight Control Program (checkweigher calibration, production team training, yearly reviews) and Water Quality system (microbiological compliance and water chlorination)
• Conduct risk assessments, HACCP verification, and validation activities on related work processes and areas
• Conduct internal audits, participate in external audits, and ensure timely gap closure and corrective action verification
• Deliver training on Quality and Food Safety topics, assess training effectiveness, and build capability of production teams
• Ensure compliance with safety protocols (Work Permit, LOTO, Work at Height, Confined Space), participate in BOS, and support site Safety, Security & Environment programs targeting zero accidents

Requirements:

• Degree in Food Science/Food Technology or equivalent
• Minimum 2 years’ hands on experience as QA Executive in food manufacturing
• Knowledge on GMP & HACCP, ISO22000 or FSSC 22000
• Must be willing to based in Shah Alam Plant
• No Relocation support available

Business Unit Summary

Mondelēz International in Southeast Asia is in five countries serving 19 markets with more than 18 nationalities and 7,500 employees. This group is emerging as one of the fastest growing regions in Asia, the Middle East and Africa, and we are proud of consistently producing high quality products in nine manufacturing sites. We are market leaders in key snacking categories, making and selling brands like Oreo and Tiger biscuits, Kinh Do mooncakes, Jacob’s crackers, Cadbury Dairy Milk chocolate, Tang powdered beverage, Halls candy and Eden cheese. We set the benchmark in being a responsible business and contributing to the communities in which we operate.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type Regular Supply Chain Quality Assurance Product Quality, Safety and Compliance At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about. We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast. Join us and Make It An Opportunity!