Quality Control Executive

PSL Group; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

An established industry player is seeking a meticulous Quality Control Executive to enhance the quality assurance of market research deliverables. This pivotal role involves overseeing survey link quality control, managing questionnaire specifications, and coordinating with various teams to ensure high standards in data collection. The ideal candidate will possess a Bachelor's degree and demonstrate strong project management and analytical skills. Join a dynamic international company where your attention to detail and commitment to quality will make a significant impact on the advancement of medical care and education.

Qualifications

• Bachelor's degree required with strong attention to detail.
• Excellent project management and multitasking capabilities.

Responsibilities

• Ensure quality control for all AMI domain deliverables in market research.
• Review and manage questionnaire specifications and revisions.

Skills

Attention to detail

Project management

English communication

Analytical skills

Interpersonal skills

Microsoft Office Suite

Education

Bachelor's degree

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Our Vision

P\S\L Group is a global organisation dedicated to putting information at the service of medicine. The companies and people of the P\S\L Group aim to improve medical care by serving those who need it, those who provide it and those who seek to improve it.

To this end, we want our information and education services to contribute to the goals we share with our clinicians, clients, and supporters, namely: to accelerate the advancement of medicine and help people enjoy better, longer lives.

Purpose

Our key contribution to society is to help clinicians and those who support them provide state-of-the-art medical care.

Our primary business purpose is to help clients and supporters increase the effectiveness of activities pertaining to scientific communication, medical education and the maintenance of clinician audience intimacy.

Position Summary

The Quality Control Executive will be responsible for the quality assurance for all AMI domain deliverables for Market Research Projects. The Quality Control Executive will report to the Manager of Quality Control.

Key Responsibilities

1. Undertake all survey link quality control. Check programming instructions, logic/ routing/ design of questionnaire and any other considerations which may affect fieldwork.
2. Undertake checking for data computer tabulations according to Tabulations SOP Checklist.
3. Undertake checking for Charts (Power Point) reports according to Charts SOP Checklist.
4. Coordinate Local Language survey links' checking with Survey Programmers and Link Checkers.
5. Responsible for preparing the Respondent Quality Check report and escalating to the Client Service Team.
6. Responsible for managing master questionnaires and monitoring revisions/ versions.
7. Questionnaire comparison between versions to ensure latest copy is being used for updates.
8. Ensure questionnaire specifications have been correctly implemented.
9. Responsible for reviewing the questionnaire.
10. Analysis and practice best questionnaire design for data collection and analysis.
11. Review questionnaire and raise clarifications or suggestions to help with maintaining good quality questionnaire.
12. Coordinate changes and manage project timeline with Project Managers and Survey Programming, Data Processing, and Data Visualization team.
13. Assist in troubleshooting quality issues that may arise during the review process.
14. Track key quality metrics to help measure and monitor performance.

Skills, Knowledge, and Attributes

1. Bachelor's degree.
2. Strong attention to detail (visual and logical).
3. Demonstrated excellence in project management and multitasking.
4. Good English communication (both written and verbal).
5. Strong computer skills in Microsoft Office Suite (Excel, Word and PowerPoint).
6. Possess good analytical, interpersonal skills.
7. A team player with strong commitment to deadlines, who is self-motivated and able to work independently.
8. Highly organized with the ability to prioritize effectively and work in a fast paced dynamic international company.