QUALITY CONTROL ANALYST III

TE Connectivity Corporation; Bayan Lepas; On-site; MYR 90,000 - 120,000; Full time

Job summary

TE Connectivity is seeking a Supplier Quality Engineer to enhance quality management for PBL suppliers. In this role, you will be responsible for ensuring high-performance standards, handling quality issues, and driving continuous improvement in supplier processes. A focus on effective communication and problem-solving is key to ensuring a seamless customer experience.

Qualifications

• 8-12 years’ experience in supplier quality or related quality functions.
• Advanced knowledge of quality tools and supplier management.
• Strong communication in English and Mandarin.

Responsibilities

• Lead suppliers in quality improvements based on TE standards.
• Handle customer complaints and verify root causes.
• Conduct regular quality audits and performance assessments.

Skills

Analytical Skills

Negotiation Skills

Problem-Solving Skills

Communication Skills

Education

B.S. degree in Electrical/Mechanical Engineering or Industrial Engineering

Tools

BKM

Cpk

SPC

8D

FMEA

Gage R&R

Poka Yoke

Job description

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.Job Overview

The TE PBL Supplier Quality Engineer is responsible for implementing quality management for Private/Brand Label (PBL) suppliers to lead and work as part of a team to maintain high quality/performance standards on all TE products from PBL suppliers.
The position will be challenging and will require an ability to drive a supplier to improve its quality and work with TE internal team to meet the quality goals. The focus of the role is to supply high-quality product to deliver an Extraordinary Customer Experience.

Job Description

Responsibilities:

• Deliver on all KPIs that help the business achieve its goal
• Lead and drive suppliers’ quality improvement continuously based on TE internal or customer requirements.
• Customer complaint handling, work with TE CQE or directly with customers for complaint and feedback to supplier, verify the root cause and follow up actions
• Investigate root cause of Quality issues and following through with timely and effective corrective actions to prevent re-occurrence for customer and internal issues.
• Regular quality system audit or process audit for suppliers.
• Supplier’s performance metrics development and report to top management
• Supplier performance assessment and training.
• CoPQ & Yield improvement; Management review and action implement.
• Define cosmetic standard and QIP dimension and drive suppliers to follow up
• Coordinate annual audit /onsite process audit when Quality issue or customer complaint arises
• NPI & Migration projects (BKM/GR&R/FAAR/Safe Launch/Sample verification) follows and improvements/PPAP preparation
• Product process control(identify risk and work out mitigation plan)
• 5M1E change control verification, follow up approval process on customer side and implement process on supplier side
• Monitor supplier quality performance, summarize score card for supplier performance, request improvement for risk supplier.

Requirements:

• B.S. degree (or above) in Electrical/Mechanical Engineering, Industrial Engineering or equivalent practical experience.
• 8-12 years’ working experience in supplier quality or in related quality function areas, working experience in connector, Cable assembly, Cage assembly, Antenna manufacturing is a plus.
• Have advanced knowledge of the supplier management, certified ISO9001/IATF16949 internal auditor is preferred.
• Clear understanding of connector, cable assembly, antenna, busbar quality and requirements, including measurement techniques, would be a distinct advantage.
• Strong root cause analytical and problem-solving skills.
• Good knowledge in quality tools such as BKM, Cpk, SPC,8D, FMEA, Gage R&R, Poka Yoke.
• Demonstrated negotiation skills, good communication in bridging between TE and suppliers as quality side
• Ability for periodic travel required. (25%~50%)
• Strong communication skills, good at English and Mandarin, including writing, reading, speaking
• Connector/cable assembly/antenna/busbar manufacturing experience is a plus

What your background should look like: Competencies Values: Integrity, Accountability, Inclusion, Innovation, Teamwork