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Quality Assurance Manager

Lima Bintang Logistics Sdn Bhd

Kulai

On-site

MYR 100,000 - 150,000

Full time

2 days ago
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Job summary

Join Lima Bintang Logistics as a Quality Assurance Manager, where you will oversee the Integrated Management System to ensure compliance and continuous improvement in our logistics operations. This role offers significant growth opportunities in a fast-evolving organization focused on employee development and operational excellence. Be part of a team that prioritizes safety, customer satisfaction, and creating a thriving work environment.

Benefits

Comprehensive medical insurance benefits
5-day work week
Career development opportunities
Performance-based reward system
Casual working attire

Qualifications

  • Bachelor's degree in related field is required.
  • 5-10 years experience in logistics or supply chain is preferred.
  • Strong communication skills in Mandarin, English, and Bahasa Malaysia.

Responsibilities

  • Oversee the IMS, ensuring compliance with industry standards.
  • Manage certifications and licenses for operational compliance.
  • Address customer complaints and improve operational processes.

Skills

Auditing skills
Attention to Detail
Customer focus
Team ethic
Tech-savvy

Education

Bachelor’s Degree in Business Administrative Management

Tools

Microsoft Office Suite
Logistics ERP system
Data Analysis Software

Job description

1. Great Pay + Great Rewards: Earn 30% more income than the average market salary.

· Enjoy a rewarding salary that goes beyond industry standards, recognizing your good work with significant financial rewards.

· Tell us what is your dream goals, with proven performance you will be realised your goals with financial support by employers.

2. Career & Wealth Growth: Clear career ladder allow multiple promotion even less than 1 year!

· Experience swift career progression with our structured development program, outperforming manager will be enrolled into top management team incorporating with wealth development programs that come to millions upon retirement benefits.

3. Fast Grow Organization: Join LBL and elevate your career through unparalleled exposure and growth opportunities for 100% within 5 years.

· As we double in size over five years, embark on a journey of professional advancement and personal fulfillment in the logistics industry. Join us for engaging work in handling specialize freight for Dangerous Goods (DG) cargo shipments and contributing to Project Logistics Management. Your role isn't just a manager; it's a chance to shape you becoming future logistics expert. Your impact begins now!

About Lima Bintang Logistics

Join Lima Bintang Logistics, where high growth and innovation meet a steadfast commitment to employee happiness, growth, and learning. As LBL ambitiously aim to double our achievements every 5 years, we prioritize creating an environment where our team's well-being and development are at the forefront. Dive into mastering trade compliance, bonded warehouses, dangerous goods, and project logistics management, all while being part of a family that values your personal journey and professional evolution. Here, your contributions are vital to our customer-first approach and collective success. Embrace this opportunity to be part of an organization where your happiness and growth are as important as our commitment to excellence. Welcome to LBL, where together, we grow, learn, and thrive.

Join Us - Where Land Transport Excellence Meets Outstanding Service!

Job Description: As a Quality Assurance Manager will oversee the integrated management system (IMS) and digitalization of business process, with optimizing the resources outcome for the business process continuous improvement and implementation of the company directive to achieve, sustain, align in growing business achievement for the LBL business continuity, sustainability, objectives, and direction with LBL standards and requirements.

Key Responsibilities:

1. Integrated Management System (IMS) & Safety Compliance

This function is foundational, as it ensures the company's operations align with industry standards (ISO) and prioritize employee safety—both essential for business continuity and risk management.

2. Certification & Licensing Management

Maintaining valid certifications and licenses is crucial for regulatory compliance, customer trust, and uninterrupted operations, especially in the logistics industry where certifications often determine service eligibility.

3. Customer Complaint Management & Process Improvement

Addressing customer complaints efficiently and continuously improving processes is vital for sustaining customer satisfaction, retaining clients, and maintaining a competitive edge.

Requirements:

Education and Experience:

A recognized Bachelor’s Degree in Business Administrative Management or any other relevant studies.

At least 5 -10 years of business process experience & system related implementation, preferably in logistics or supply chain related industries

Strong communication in Mandarin (preferably but not compulsory), English, and Bahasa Malaysia.

Professional Skills:

· Auditing skills: Ability to conduct internal audits, identify non-conformities, and recommend corrective actions.

· Attention to Detail: High accuracy in maintaining standards and compliance-related documentation.

A strong customer focus and with a strong team ethic.

4. Tech-Savvy:

Proficient in Microsoft Office Suite, Logistics ERP system/MES/QMS platform, Data Analysis Software, Digitalization-driven World.

Our integrated employees wellbeing programmes designed to enhance quality of life and welfare include the provision of:

5-day work week.

Comprehensive medical insurance benefits (After confirmation)

A higher than industry remuneration & salary package commensurate with your attitude and experience

Regulatory EPF, SOCSO and EIS

Career development opportunities with continuous learning and development programmes/ workshops/team building.

Multiple Location Exposure – Offices in Johor, Klang, Kemaman, Kedah Singapore, upcoming Penang, and Partner Agencies worldwide!

Casual working attire in the office (unless you are meeting clients)

Performance-based reward system

To encourage employees to strive for career progression, we accord other defined benefits and perks to employees as they progress up the corporate ladder to assume bigger roles and responsibility

Ready to make an impact in the world of land transport services? Apply now and join a team where your skills matter!

Unlock job insights

Salary match Number of applicants Skills match

Lima Bintang Logistics was founded with the purpose of “Making Every Delivery Safe For People”. Since our founding in 2001, LBL has grown tremendously from initially offering general transportation to now offer fully integrated logistics solutions and services—including public bonded warehouse, heavy lifting, and heavy transportation services, License manufacturing warehouse (LMW) consultancy and trade compliance services, chemical and dangerous cargo logistics, marine and offshore logistics, container haulage and international freight forwarding. Today, we have more than 200 employees and fleet operators operate with 7 offices in Malaysia including Singapore. LBL position our self as the leading integrated logistics solutions provider for international manufacturing and service companies. We primarily focus our services solutions for Manufacturing, Chemical, Energy, and Construction industries. We are expanding in line with the rapid growth of the Company. If you are keen and interested in being part of a member in realizing LBL purpose, possess the right attitude, and willing to shape the future of Singapore Logistics safety performance. We welcome you to be part of the Lima Bintang team!

Company Core Value:

1 - Making Customer Success

2 - Safety

3 - Responsibility

4 - Integrity

5 - Humble

Lima Bintang Logistics was founded with the purpose of “Making Every Delivery Safe For People”. Since our founding in 2001, LBL has grown tremendously from initially offering general transportation to now offer fully integrated logistics solutions and services—including public bonded warehouse, heavy lifting, and heavy transportation services, License manufacturing warehouse (LMW) consultancy and trade compliance services, chemical and dangerous cargo logistics, marine and offshore logistics, container haulage and international freight forwarding. Today, we have more than 200 employees and fleet operators operate with 7 offices in Malaysia including Singapore. LBL position our self as the leading integrated logistics solutions provider for international manufacturing and service companies. We primarily focus our services solutions for Manufacturing, Chemical, Energy, and Construction industries. We are expanding in line with the rapid growth of the Company. If you are keen and interested in being part of a member in realizing LBL purpose, possess the right attitude, and willing to shape the future of Singapore Logistics safety performance. We welcome you to be part of the Lima Bintang team!

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What can I earn as a Quality Assurance Manager

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