Quality Assurance Manager

BizLink Technology (S.E.A.) Sdn. Bhd.; Butterworth; On-site; MYR 100,000 - 150,000; Full time

Job summary

A technology company in Penang is looking for a Quality Management Manager to oversee the quality management system and drive continuous improvement initiatives. The ideal candidate will have at least 8 years of quality experience, a relevant engineering degree, and strong leadership skills. Proficiency in Mandarin is advantageous.

Qualifications

• Minimum 8 years' working experience in a quality field.
• Requires relevant product internal auditor qualification certificate.
• Knowledge of quality management tools.

Responsibilities

• Manage the company's quality management system.
• Reduce quality management and quality costs.
• Drive continuous improvement initiatives.

Skills

Leadership

Stakeholder engagement

Problem-solving

Communication

Fluent in Mandarin

Education

Graduate degree in Engineering

Tools

ISO9001

Quality Control Methods

Job description

Position Requirement:

• Candidate with graduate degree or higher with Engineering background.
• Minimum 8 years working experience in a quality field is required.
• Professional title or qualification certificate: Relevant product internal auditor qualification certificate (e.g., ISO9001), quality engineer qualification certificate or national auditor qualification certificate is preferred.
• Professional Knowledge: Knowledge of quality management tools (e.g., Seven Quality Control Methods, SPC, 8D, or 5C), quality system management training and certification (e.g., ISO90001).
• Experience in manufacturing, industrial, or product development environments
• Excellent leadership, team management, stakeholder engagement, and problem-solving skills.
• Good communication skills in both oral and written (fluent in Mandarin will be advantageous)

Position Responsibilities:

• Responsible for the effective operation of the company's quality management system
• Reduce the company's quality management and quality costs
• Responsible for budgeting the funds and manpower for the normal operation of the department
• Ability to drive continuous improvement initiatives and foster a quality-driven culture,
• with strong attention to detail.
• Handle customer complaints / feedback and work with related team members to rectify the matter.
• Lead and perform training and mentorship to a team of QA personnel.
• Performs other duties as assigned by the superior.