Quality Assurance Executive

Aurelius Healthcare; Negeri Sembilan; On-site; MYR 33,000 - 60,000; Full time

Job summary

Aurelius Healthcare invites applications for a Quality Assurance Executive in Malaysia. You will support the QA Manager to ensure hospital policies comply with MSQH hospital accreditation and ISO 9001:2015 standards, and help maintain controlled procedures.

You will handle incident reporting, document control, and analysis to drive improvements across departments. Diploma in science or equivalent, familiarity with QC tools and MSQH/ISO standards are required.

Qualifications

• Diploma in science or equivalent.
• Familiar with ISO 9001:2015 and MSQH standards.
• Knowledgeable in QC tools (flowcharts, fishbone, pareto, etc).
• Proficient in Microsoft Office.

Responsibilities

• Assist QA Manager in ensuring hospital policies comply with MSQH and ISO 9001:2015.
• Process new or revised procedures for timely management approval.
• Register Incident Reports and update tracking status.
• Email approved P&Ps and Forms to HODs.
• Follow up on management-recommended improvements.
• Email completed incident reports to HODs for action.
• Assist in Incident Report Analysis for management presentations.
• Support Quality Improvements Initiatives to enhance processes.
• Participate in Medical Record Audit as required.
• Perform other duties as assigned.

Education

Diploma in science or equivalent

Tools

Microsoft Office

QC tools

Root cause analysis

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Quality Assurance Department

Quality Assurance Executive

Job Responsibilities

• To assist QA Manager in ensuring that hospital policies and procedures are properly controlled and maintained in accordance with the SIRIM ISO 9001:2015 and MSQH Hospital Accreditation Standards.
• To ensure all request for new or revised procedure are processed timely before submitting for management approval.
• To register the Incident Report / P&P / Form received and update in the Tracker Status to show the whereabout of the document.
• To email all approved P&Ps and Forms to the respective HODs.
• To assist in ensuring all recommendations made by the management on the incident reports are followed up and closed.
• To email all completed incident reports to the respective HODs for their further actions.
• To assist in carrying out Incident Report Analysis for HOD presentation to Management.
• To assist in facilitating the Quality Improvements Initiatives so as to improve the effectiveness and efficiency of the processes within respective departments.
• To participate in Medical Record Audit organized by Medical Record Dept.
• To perform any other duties as and when required (this item applied to all staff).

Requirements

• Diploma in science or equivalent.
• Preferably at least 2 year working experience preferably in quality management system in the healthcare industry or any organization implementing the MSQH / iso 9001 requirements.
• Familiar with Microsoft Office.
• Knowledgeable in the qc tools (flowcharts, fishbone, pareto diagram, etc) as means for collecting data, data analysis, identifying root causes and problem solving.
• Familiar with iso 9001:2015 / MSQH hospital accreditation standards.