Quality Assurance Assistant

The job description provides a comprehensive overview of the responsibilities, requirements, and additional information about the employer. However, it contains some formatting inconsistencies and redundancies that can be improved for clarity and professionalism.

Specifically, the repeated paragraph about Columbia Asia Group of hospitals should be consolidated or removed to avoid redundancy. Additionally, the section about application questions and reporting suspicious activity could be better separated from the core job responsibilities to enhance readability. Minor formatting adjustments, such as consistent use of headings and lists, will improve overall presentation.

Below is a refined version with improved structure and clarity:

Job Responsibilities

• Provide administration and clerical support to the Quality Assurance Manager.
• Assist in coordinating, implementing, and monitoring quality systems and risk management in support of the hospital's business strategy, goals, and objectives.
• Support programs to foster a good quality culture and openness.
• Drive continuous improvement initiatives to enhance productivity, quality standards, and service excellence.
• Disseminate new and revised quality-related policies, programs, and practices to staff.
• Assist in preparing internal audit schedules and reviewing audit results.
• Follow up on non-conformances identified in post-audit reports for submission to relevant parties.
• Receive and compile incident reports.
• Monitor hospital external certification and accreditation processes.
• Assist in tracking renewal/application of certificates, licenses, and permits.
• Participate in risk assessment discussions and risk control processes.
• Coordinate the annual risk register review for all departments/services.
• Assist in providing quality assurance training for employees.
• Collect and compile monthly census or statistical data for management review.
• Monitor safety and emergency/disaster activities carried out by related teams.
• Maintain Quality Assurance files in good condition, organized, and up to date.
• Assist in organizing committee meetings as required.
• Perform any other duties as assigned or directed.

Education and Requirements

• Diploma in any healthcare discipline or related field; medical or nursing background is an advantage.
• Ability to work independently and under pressure.
• Good communication skills in English and Bahasa Malaysia, both written and spoken.

Special Demands

• Good observation and analytical skills.
• Reliable, trustworthy, ethical, and discreet.
• Attention to detail and accuracy.
• Ability to prioritize and manage tasks effectively.
• Open to learning and adapting to change.
• Strong interpersonal and communication skills, with a team-oriented mindset.

Additional Information

Columbia Asia Group of hospitals, established in Malaysia in 1996, is an international healthcare provider operating medical facilities in Malaysia, Indonesia, and Vietnam. Part of Asia One Healthcare, majority-owned by Hong Leong Group and TPG, it has dedicated over two decades to delivering top-quality healthcare services across Southeast Asia. With 14 medical facilities in Malaysia located in densely populated areas, the organization aims to provide accessible, high-quality care close to home, encapsulated in its tagline "Right Here For You".

Applicants may be asked about their salary expectations, experience, industry background, availability for outside hours, and qualifications during the application process. Please include any relevant details if reporting this job as fraudulent, misleading, or discriminatory.