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Agensi Pekerjaan LVA Sdn. Bhd. in Kedah invites a quality-focused professional to develop and maintain QMS policies, procedures, and SOPs. The role emphasizes ISO 9001 alignment and ongoing process improvement.
You will plan and conduct internal audits, coordinate external certification processes, and manage CAPA with strong documentation and data-driven insight. A Bachelor’s degree and 2–5 years in QMS are required, with collaboration across departments and liaising with auditors.
Develop, implement, and maintain QMS policies, procedures, and SOPs.
Ensure processes comply with applicable quality standards and regulations.
Monitor QMS effectiveness and drive continuous improvement initiatives.
Plan and conduct internal audits and coordinate external audits and certification processes.
Identify non-conformities and follow up on corrective and preventive actions (CAPA).
Manage QMS document control, including creation, revision, approval, distribution, and record keeping.
Analyze quality data, trends, and KPIs to identify areas for improvement.
Support root cause analysis and problem-solving activities.
Conduct QMS-related training and promote quality awareness among employees.
Collaborate with cross-functional teams to ensure QMS compliance and resolve quality issues.
Liaise with external auditors and certification bodies.
Perform other duties as assigned by the superior.
Bachelor’s Degree in Quality, Engineering, Business, or a related field.
2–5 years of experience in QMS, QA, or Compliance.
Hands-on experience with ISO 9001.
Good knowledge of QMS standards and audit processes.
Strong analytical, problem-solving, and documentation skills.
Good attention to detail and organizational skills.
Good communication and stakeholder management skills.