QC Team Leader

ResMed (Malaysia) Sdn Bhd (MY); Kulai; On-site; MYR 72,000 - 96,000; Full time

Job summary

ResMed (Malaysia) Sdn Bhd is seeking a Manufacturing Quality Team Leader (Day Shift) to lead the QC team and ensure compliance with GMP, quality systems, and regulatory requirements on the production floor.

You will drive training, calibrations, and continuous improvement initiatives across Goods Inwards, in-process, and final production stages, with a strong focus on data-driven decision making and cross-functional collaboration.

Qualifications

• Strong understanding of GMP, quality systems, and regulatory requirements.
• Ability to maintain process documentation and ensure product traceability.
• Strong analytical capability for root cause and corrective action analysis.

Responsibilities

• Lead, motivate, and support QC Inspectors to meet daily operational goals.
• Conduct training on procedures and product specifications; maintain LMS training records.
• Mentor team members, identify development opportunities, and coordinate skills improvement.
• Build strong working relationships with cross-functional teams.
• Ability to lead and support global projects or continuous improvement projects.
• Support the calibration team in maintaining calibration systems and driving improvement.
• Oversee QC processes for incoming materials, in-process checks, and outgoing checks.
• Resolve daily QC issues using sound problem-solving techniques.
• Ensure records are properly maintained, filed, and archived without backlog.
• Manage nonconforming materials and drive timely investigations and dispositions.
• Improve QC processes and provide monthly KPI tracking, including SPC analysis.
• Support rehabilitation of injured employees and uphold Duty of Care obligations.
• Promote safe work practices and prevent OH&S hazards, especially around manual handling.
• Ensure GMP, 5S, and quality standards are consistently followed on the production floor.

Skills

GMP

Quality systems

Regulatory knowledge

Leadership

Cross-functional

Documentation

Traceability

Analytics

Microsoft Excel

Oracle

Education

Tertiary qualification in Engineering or Science

Tools

Microsoft Excel

Oracle

Job description

The primary role of Manufacturing Quality function is to design, implement and monitoring quality control programs. Key deliverables include, but not limited to, recommending changes to methods, procedures and standards to improve quality of output based on analysis of data and systems. Ensures products are built correctly to specification, quality standards and appropriate regulatory compliance. Reports defects and tracks until resolution.

The Quality Control Team Leader (Day Shift) is responsible for leading the QC team, ensuring compliance to quality systems, and supporting inspection activities across Goods Inwards, in-process, and final production stages. The role emphasizes strong leadership, process control, continuous improvement, and adherence to GMP and safety standards.

Key Responsibilities

Lead, motivate, and support QC Inspectors to meet daily operational goals.

Conduct training on procedures and product specifications; maintain LMS training records.

Mentor team members, identify development opportunities, and coordinate skills improvement.

Build strong working relationships with cross-functional teams.

Ability to lead and support global projects or continuous improvement projects.

Support the calibration team in maintaining calibration systems and driving improvement.

QC Inspection & Reporting

Oversee QC processes for incoming materials, in-process checks, and outgoing checks.

Resolve daily QC issues using sound problem‑solving techniques.

Ensure records are properly maintained, filed, and archived without backlog.

Manage nonconforming materials and drive timely investigations and dispositions.

Improve QC processes and provide monthly KPI tracking, including SPC analysis.

Safety

Support rehabilitation of injured employees and uphold Duty of Care obligations.

Promote safe work practices and prevent OH&S hazards, especially around manual handling.

Ensure GMP, 5S, and quality standards are consistently followed on the production floor.

Qualifications & Experience

Core Competencies

Strong understanding of GMP, quality systems, and regulatory requirements.

Ability to maintain process documentation and ensure product traceability.

Strong analytical capability for root cause and corrective action analysis.

Effective communication, leadership, and cross‑functional collaboration.

Able to manage multiple priorities with attention to detail.

Proficient in Microsoft, Oracle, and relevant software tools.

Required

Tertiary qualification in Engineering or Science.

Minimum 2 years of industrial experience, preferably in volume manufacturing.

Solid knowledge of FDA QSR, GMP, and ISO standards.

Preferred

Experience managing people or leading teams.

ResMed is a global leader in the design, manufacture and distribution of innovative products for the diagnosis, treatment and management of sleep disordered breathing and respiratory disorders. The company has experienced sustained and significant growth since inception and now employs approximately 2500 people world-wide. The global business environment is becoming increasingly competitive, which is resulting in a greater emphasis on innovation and a cost effective approach to achieving market leadership through technological advances.

ResMed is a global leader in the design, manufacture and distribution of innovative products for the diagnosis, treatment and management of sleep disordered breathing and respiratory disorders. The company has experienced sustained and significant growth since inception and now employs approximately 2500 people world-wide. The global business environment is becoming increasingly competitive, which is resulting in a greater emphasis on innovation and a cost effective approach to achieving market leadership through technological advances.