QC Team Lead

Techbond Manufacturing Sdn Bhd; Selangor; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading company in the manufacturing sector seeks a QA/QC Manager to oversee the Quality Management System (QMS) and ensure compliance with ISO standards. The role requires a blend of technical expertise and leadership skills, providing opportunities to drive quality improvement and mentor a dynamic team within a supportive culture that encourages professional growth.

Benefits

Flexible work arrangements

Competitive benefits

Supportive team culture

Qualifications

• Minimum 3 years’ proven experience as QA/QC manager.
• Certified as Lead Auditor of Quality Management System ISO9001.
• Proficient in listening, reading, and writing in Chinese.

Responsibilities

• Assist in designing and implementing the company’s QMS.
• Act as primary point of contact for customer complaints.
• Drive continuous improvement initiatives.

Skills

Analytical techniques

Quality assurance

Team leadership

Compliance monitoring

Education

Bachelor’s degree in Technical, Chemistry, Science, Management, or Business

Job description

Quality Management System (QMS) Development:

1.4.1 Assist in designing, implementing, and maintaining the company’s QMS to comply with ISO 9001 & 14001 standards.

1.4.2 Support the QA/QC Manager in achieving certification and recertification audits.

Customer complaint

1.4.3 Act as the primary point of contact for customer complaints related to product quality.

1.4.4 Analyze complaint trends and provide insights to management for strategic improvements

Performance Monitoring & Improvement:

1.4.5 Analyze QA/QC performance metrics and prepare strategic reports for senior management.

1.4.6 Identify systemic issues and lead cross-functional teams to implement corrective and preventive actions (CAPA).

Process Optimization & Innovation:

1.5.6 Drive continuous improvement initiatives using tools like Lean Six Sigma, PFMEA, and Statistical Process Control (SPC).

1.5.7 Collaborate with R&D and Production teams to integrate quality into new product development processes.

Customer & Supplier Quality Assurance:

1.5.8 Act as the primary point of contact for customer audits and ensure timely resolution of quality-related issues.

1.5.9 Assist purchasing to evaluate and qualify suppliers, ensuring they meet the company’s quality standards and regulatory requirements.

1.5.10 Mentor and develop QA/QC team to enhance technical and leadership capabilities.

1.5.11 Foster a culture of quality excellence and continuous improvement across the organization.

Regulatory Compliance & Risk Management:

1.5.12 Monitor changes in regulatory requirements and ensure the company’s operations remain compliant.

1.5.13 Conduct risk assessments and develop mitigation strategies for quality and environmental risks.

B.Operational Responsibilities

Daily Quality Assurance Oversight:

1.5.14 Supervise routine QC inspections, testing, and documentation to ensure product conformity.

1.5.15 Ensure all laboratory analyses are performed accurately and in compliance with SOPs.

Non-Conformance Management:

1.5.16 Oversee the generation and resolution of non-conformance reports (NCRs) and customer complaints.

1.5.17 Monitor the effectiveness of corrective actions and ensure timely close-out.

Documentation & Reporting:

1.5.18 Maintain accurate records of QA/QC activities, including test result inspection reports, and compliance documentation.

1.5.19 Prepare and present monthly quality reports (MQRs) to senior management.

Laboratory & Inventory Management:

1.5.20 Ensure proper upkeep of laboratory facilities, equipment, and chemical stock.

1.5.21 Monitor and optimize inventory levels of spare parts and testing materials.

Regulatory & Customer Compliance:

1.5.22 Ensure all products meet customer specifications and regulatory requirements.

1.5.23 Oversee the submission of final discharge Certificates of Analysis (COAs) through the Online Environmental Monitoring (OEM) system.

5S & Workplace Safety:

1.5.24 Enforce the use of Personal Protective Equipment (PPE) and maintain 5S standards in the workplace.

1.5.25 Promote a safe and organized work environment.

1.5.26 To perform any other duties assigned by the management with fully accountability from time to time.

Education & Experience Requirement :

Minimum bachelor’s degree in Technical, Chemistry, Science, Management, Business or relevant field is preferred.

Minimum 3 years’ proven experience as QA/QC manager and lead a team

Be certified as Lead Auditor of Quality Management System ISO9001

Knowledge of science and Lab systems generally attained through studies

Proficient in basic analytical techniques in a QC/Commercial setting

Previous experience in production or manufacturing

Must be able to Listen, Read & Write in Chinese

Join a fast-growing company where your ideas are valued, and your career growth is a priority. We offer flexible work arrangements, competitive benefits, and a supportive team culture that encourages learning and innovation.

If you’re looking to grow your career in a lively and supportive environment, we’d love to hear from you!

Last but not least, take a look at some of the exciting activities we’ve organized in the past here. You can get a glimpse of the fun and dynamic culture we’ve built here through these links :

https://www.linkedin.com/posts/techbond_areyoureadytounleashyourtalent-techbond-yourtechnicalbondingpartner-activity-7303610390125387776-RGjl?utm_source=social_share_send&utm_medium=member_desktop_web&rcm=ACoAADbAmVoBfCupSGUxaAYJ3Dhj3SV5jC5k0ek

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Your application will include the following questions:

What's your expected monthly basic salary? Which of the following types of qualifications do you have? Which of the following languages are you fluent in? How much notice are you required to give your current employer? How many years' experience do you have in a quality control (QC) role? How many years' experience do you have as a Quality Assurance and Control Leader?

Manufacturing, Transport & Logistics 51-100 employees

TECHBOND offers outstanding opportunities within a positive work environment that amplifies the best qualities of our team members. Our culture is built on six fundamental values: Simplicity, Teamwork, Impact, Customer Focused, Keep Learning and Yes-Minded. We prioritize the development of our employees, fostering an atmosphere where individuals can reach their full potential through clear expectations and a robust performance evaluation system. At TECHBOND, we recognize and nurture individual potential, regularly reviewing job roles and performance to uncover talents and passions, devising tailored development plans to maximize strengths and job satisfaction.

TECHBOND offers outstanding opportunities within a positive work environment that amplifies the best qualities of our team members. Our culture is built on six fundamental values: Simplicity, Teamwork, Impact, Customer Focused, Keep Learning and Yes-Minded. We prioritize the development of our employees, fostering an atmosphere where individuals can reach their full potential through clear expectations and a robust performance evaluation system. At TECHBOND, we recognize and nurture individual potential, regularly reviewing job roles and performance to uncover talents and passions, devising tailored development plans to maximize strengths and job satisfaction.

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