QC Operations Lead - Assistant Manager

TIGER BALM (M) SDN BHD; Kulai; On-site; MYR 89,000 - 156,000; Full time

Job summary

Tiger Balm Malaysia, part of Haw Par Group, seeks an Assistant QC Manager to support the QC Manager in daily lab operations, ensuring GMP compliance and data integrity. The role demands strong leadership and proactive management of QC activities and personnel.

The ideal candidate will supervise Analysts, plan routine and stability testing, handle OOS/OOT investigations, and contribute to CAPA and continuous improvement initiatives across the QC function.

Qualifications

• Bachelor’s degree in Chemistry, Pharmaceutical Science, Applied Science, or related field.
• Minimum 7 years of QC experience with supervisory/leadership experience.
• Strong knowledge of GMP, GLP, data integrity and pharmaceutical QC requirements.
• Experience in handling OOS/OOT investigations, CAPA, Deviations and laboratory investigations.
• Experience in stability studies and/or batch release activities is an advantage.
• Strong leadership, people management and problem-solving skills.
• Good planning, organisational and time-management skills.
• Able to work independently, prioritise multiple activities and meet deadlines.
• Strong communication and interpersonal skills with the ability to work across departments.

Responsibilities

• Assist the QC Manager in managing daily QC laboratory operations and activities.
• Supervise and monitor QC Executives, Analysts and laboratory personnel to ensure tasks are completed accurately and within timelines.
• Plan, prioritise and monitor QC testing activities, including routine testing, stability studies and batch release testing.
• Monitor and follow up on OOS/OOT, CAPA, Deviations, Laboratory Investigations and other QMS activities.
• Ensure QC activities comply with SOPs, specifications, GMP, data integrity and regulatory requirements.
• Monitor batch release-related QC activities and escalate issues impacting product release.
• Coordinate with external vendors and service providers, including service contracts.
• Review and ensure accuracy and completeness of QC documentation, reports and analyses.
• Support investigations, audits, regulatory inspections and CAPA implementations.
• Identify operational issues and provide appropriate solutions and recommendations.
• Drive continuous improvement to enhance lab efficiency and quality.

Skills

Leadership

People management

Problem-solving

GMP/GLP knowledge

Communication

Planning

Time management

Education

Bachelor's degree in Chemistry

Job description

Tiger Balm Malaysia, part of Haw Par Group, seeks an Assistant QC Manager to support the QC Manager in daily lab operations, ensuring GMP compliance and data integrity. The role demands strong leadership and proactive management of QC activities and personnel.

The ideal candidate will supervise Analysts, plan routine and stability testing, handle OOS/OOT investigations, and contribute to CAPA and continuous improvement initiatives across the QC function.