QC Engineer

Juneipo Manufacturing; Johor; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player in manufacturing is seeking a dedicated Quality Assurance Specialist to enhance product quality and supplier compliance. In this role, you will manage customer queries, oversee quality control processes, and collaborate with cross-functional teams to drive continuous improvement initiatives. Your expertise in 8D, 5-Why, and root cause analysis will be pivotal in ensuring adherence to ISO 9001 standards. If you have a keen eye for detail and a passion for quality, this opportunity is perfect for you to make a significant impact in a dynamic environment.

Qualifications

• 3+ years of experience in quality control or assurance, preferably in manufacturing.
• Strong analytical and problem-solving skills with the ability to interpret quality data.

Responsibilities

• Manage customer queries and complaints effectively.
• Oversee RMA processes and coordinate sample submissions to customers.
• Evaluate supplier compliance with industry standards and conduct audits.

Skills

8D Problem Solving

5-Why Analysis

Root Cause Analysis

Quality Control

Supplier Quality Management

Analytical Skills

Communication Skills

Education

Bachelor's degree in Quality Assurance

Bachelor's degree in Industrial Engineering

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Job description

Manage customer queries and complaints effectively.

Oversee RMA processes and coordinate sample submissions to customers.

Proficient in 8D, 5-Why, and root cause analysis techniques. Responsible for in-process quality control and NCA follow-up to prevent reoccurrence.

Manage supplier quality and control nonconformance and MRB processes.

Responsible for FAI report qualification for new suppliers, new parts, tooling changes, or transfers.

Collaborate with Operations and Engineering teams for continuous improvement initiatives.

Familiar with ISO 9001 and other relevant industry standards.

Support ad-hoc activities as requested by superiors.

Evaluate supplier compliance with industry standards (ISO 9001, etc.) and conduct supplier audits to ensure adherence to quality requirements.

Work with procurement, engineering, and production teams to address supplier quality issues.

Qualifications:

• Bachelor's degree in Quality Assurance, Industrial Engineering, or related field.
• Minimum 3 years of experience in quality control or assurance, preferably in manufacturing.
• Strong analytical and problem-solving skills with the ability to interpret quality data and implement corrective actions.
• Proficiency in Microsoft Excel, PowerPoint, Word, and knowledge of ISO standards.
• Excellent communication and interpersonal skills for effective collaboration.
• Attention to detail and a keen eye for quality issues.

Additional Information:

Understanding of ISO 9001 and auditing experience is beneficial.