QA Technician (Customer Quality Support)

Autoliv; Kampung Baru Balakong; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading automotive safety supplier in Malaysia is seeking a QA Technician to assist customers with quality issues and manage part warranties. Candidates should have a diploma in engineering, experience in the automotive industry, and proficiency in Microsoft Office. This role requires strong visual awareness of quality issues and the ability to work independently.

Qualifications

• Experienced in manufacturing/automotive industry.
• Possesses driving license and own transport.

Responsibilities

• Attend to customers on quality issues.
• Manage part warranty issues and on-time warranty report submission.
• Carry out field failure analysis.

Skills

Visual awareness of part quality issue

Ability to generate reports

Data collection and analysis

Minimal supervision

Education

Diploma in Engineering Field

Tools

Microsoft Office - Outlook

Microsoft Office - Excel

Microsoft Office - Word

Microsoft Office - PowerPoint

Job description

QA Technician (Customer Quality Support)

Responsibilities

• Attend to customers on quality issues & monitor internal/external improvement activity
• Manage part warranty issues, customer warranty system and on-time warranty report submission
• Carry out field failure analysis
• Attend change requirements events at customer site
• Monitor, control and update documents and internal reporting
• Follow up specific problems and other assigned activities as required using systemic and analytical methods

Requirements

• Diploma in Engineering Field
• Experienced in manufacturing/automotive industry and environment
• High-level of visual awareness of part quality issue
• Microsoft Office - Outlook, Excel, Word, PowerPoint
• Ability to work alone with minimal supervision
• Possesses driving license and own transport

Added advantage

• Ability to generate reports, data collection and data analysis