QA Analyst (Payment Solutions)

Shiji Group; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

Join a leading company in the software solutions industry as a QA Engineer. In this role, you will be responsible for testing Point of Sale (POS) and Payment Management System (PMS) applications in a dynamic Agile environment. Your analytical skills and attention to detail will be crucial in ensuring the highest quality standards are met. Exposure to the latest payment technologies and flexible communication across global teams are key aspects of this exciting opportunity.

Qualifications

• Experience in a technical environment is required.
• Strong analytical skills and knowledge of QA methodology are essential.
• Ability to troubleshoot and identify bugs.

Responsibilities

• Perform sanity and regression tests on software.
• Create detailed test reports and report bugs.
• Maintain clear communication with internal and external stakeholders.

Skills

Analytical skills

Communication skills

Attention to detail

Job description

Company Description

Shiji Group provides software solutions and services for the hospitality, food service, retail, and entertainment industries, ranging from hotel management solutions to food and beverage systems, payment gateways, data management, online distribution, and more. Founded in 1998 as a network solutions provider for hotels, and later evolving into a software provider for the consumer market, Shiji Group today comprises 5,000 employees across 80+ subsidiaries and brands, serving over 91,000 hotels, 200,000 restaurants, and 600,000 retail outlets. Shiji is committed to connecting the global hospitality business by providing an integrated suite of technological solutions that empower hotel, retail, food, and entertainment companies to better connect with their guests.

Responsibilities:

You will join our team in Europe. Your role involves testing Point of Sale (POS) and Payment Management System (PMS) applications, focusing on gateway and acquiring hosts. This includes functionality testing, detailed log validation, issue analysis, reporting, and documentation.

Excellent verbal and written communication skills are essential.

You will be exposed to the latest payment technologies such as Chip and PIN, mobile payments, large-scale payment processing, contactless payments, and e-commerce. You will work within our company-wide Agile Scrum environment.

Given Shiji's global nature, support will be provided to team members in the US, Europe, and Asia, requiring flexibility in working hours for effective communication across time zones.

Performance metrics include:

• QA quality
• Unit test coverage
• Timely delivery

Key Responsibilities:

• Perform sanity and regression tests on software as per internal scripts and QA processes
• Test new code for integration, functionality, technical specifications, and PCI compliance
• Create detailed test reports and report bugs
• Conduct root cause analysis and assist development teams in resolving issues
• Review third-party specifications and assist with external certifications
• Document software implementations for support teams
• Maintain clear communication with internal and external stakeholders
• Follow instructions from QA leads and manage priorities
• Other duties as assigned

Desired Skills and Experience:

• Experience in a technical environment
• Strong analytical skills and QA methodology knowledge
• Bugs troubleshooting and identification skills
• Experience collaborating with development teams
• Knowledge of certification processes and testing tools
• Attention to detail and thorough documentation skills

Critical Competencies:

• Excellent communication skills
• Proactive and resourceful personal effectiveness
• Strong analytical problem-solving abilities
• Technical competence and understanding of workflows
• Ability to manage complexity and adapt to change
• Relationship building and motivational communication
• Innovative mindset and openness to new ideas