PUBLIC RELATIONS EXECUTIVE

China Communications Construction Company Limited; Klang City; On-site; MYR 100,000 - 150,000; Full time

Job summary

A prominent construction firm in Klang City is seeking a Public Relations Executive to manage relationships with stakeholders and address public complaints effectively. The ideal candidate will have strong communication skills and a knack for building trust within the community. Key responsibilities include monitoring public perception and maintaining thorough documentation. This position offers an opportunity to enhance community engagement and uphold the company's reputation.

Qualifications

• Experience in public relations or a related field is preferred.
• Strong communication and interpersonal skills.
• Ability to manage stakeholder relationships effectively.

Responsibilities

• Build and nurture strong relationships with key stakeholders.
• Monitor public perception and engage to address issues.
• Manage complaint documentation with precision.
• Organize and store relevant records for accountability.

Job description

Overview

Ensure timely, professional, and empathetic resolution of public complaints by thoroughly addressing concerns and providing clear, actionable responses.

Follow up with complainants to confirm that their issues have been fully resolved and that their expectations have been met, ensuring ongoing satisfaction and trust.

Responsibilities

• Stakeholder Relationship Maintenance: Build and nurture strong, long-term relationships with key stakeholders, including clients, media representatives, government agencies, and local communities.
• Proactively monitor public perception and engage with relevant teams to address emerging issues that may impact stakeholder trust or the company’s reputation.
• Public Complaints-Related Documentation: Manage complaint documentation with precision, ensuring compliance with all legal and regulatory standards, while maintaining confidentiality and transparency.
• Organize and store all relevant records, ensuring accurate reporting and accountability in complaint handling and resolution processes.

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Salary match Number of applicants Skills match

Application Questions

• Which of the following statements best describes your right to work in Malaysia?
• What’s your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Public Relations Executive?
• Which of the following languages are you fluent in?
• How much notice are you required to give your current employer?

China Communications Construction Company Limited (“CCCC” or the “Company”), initiated and founded by China Communications Construction Group (“CCCG”), was incorporated on 8 October 2006. Its H shares were listed on the Main Board of Hong Kong Stock Exchange with stock code of 1800.HK on 15 December 2006.

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