PTP Operations Specialist

FrieslandCampina; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in the FMCG sector is seeking a procurement specialist to manage purchase requisitions and invoice processing. The role involves supporting various stakeholders, optimizing processes, and ensuring compliance with corporate policies. Candidates should have a strong understanding of procurement systems and excellent communication skills.

Qualifications

• Experience in procurement processes and systems.
• Ability to manage invoice discrepancies and supplier escalations.
• Strong analytical skills for process optimization.

Responsibilities

• Processing purchase requisitions and indirect materials purchasing.
• Resolving invoice mismatches and monitoring trends.
• Acting as SPOC for stakeholders in procurement processes.

Skills

Procurement policy understanding

Invoice processing

Data consistency management

Cross-functional communication

Tools

Coupa

SAP PtP

Job description

• Processing / Sourcing of purchase requisitions based on Procurement policy and sourcing guidelines and ICF framework.
• Processing of Indirect Materials & Services purchasing requests in Coupa/SAP PtP system.
• Supporting the resolution of invoice mismatches on price.
• Monitoring indirect blocked invoice trends, identifying, analyzing and logging root causes, initiating elimination projects with peer departments (Category/Business Procurement, Source to Contract, Accounts Payable, Record-to-Report, IT, etc).
• First line of support on PtP systems (Coupa) related questions via servicenow tickets.
• Making sure systems are kept clean and data is consistent.
• Acting as SPOC for stakeholders and a gatekeeper to the company's procurement process.
• Processing of invoices in line with corporate policies, guidelines and SLAs with OpCos.
• Support daily team workload management of a range of day-to-day invoice processing scope with medium/high complexity (in terms of volume/level of standardization/ number of systems in use to support core processes), in line with corporate policies, guidelines and SLAs with OpCos.
• Ensuring of execution of tasks in line with the internal control framework.
• Identifies shortcomings in current methods, systems and procedures. Analyses, proposes and (where possible) implements alternatives.
• Act as an assigned user with system access and serve as an authorized user for the PtP systems (Coupa/Routty/Alusta) within GBS centre.
• Ensuring all Month-End Close (MEC) tasks are completed within the closing timeline.
• Resolution of escalations from suppliers and OpCo's.
• Cooperates transcends own functional discipline, has multiple interfaces which requires extended communication. Connects often with colleagues outside own GBS often interaction with OpCo's and suppliers required.
• Contribute to the development of the department strategy (Big Rocks : No Po No Pay / Touchless Invoicing / Vendor Reduction) and annual plan based on own expertise of Procure to Pay and activities.

Projects and process optimization:

• Identifies bottle necks in (work) processes, provide proposals on improvement opportunities, ensure implementation after approval and track progress.
• An active team member in the PtP community in resolving cross team issues, taking ownership in an E2E cross functional, optimized process.