Protégé - (Lab Solutions) Application Assistant

Siemens; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A global healthcare technology company in Kuala Lumpur is seeking an Application Assistant. This role involves supporting installation projects, providing customer service and performing clerical duties. Candidates should be recent graduates in relevant life sciences with strong computer skills. The position requires flexibility to relocate temporarily for projects and offers a dynamic work environment.

Qualifications

• Recent graduate with a CGPA of 3.3 and above.
• Fresh graduate or less than 6 months of experience.
• Willingness to temporarily relocate on a project basis.

Responsibilities

• Work closely with the LS application team.
• Support in installation projects with Method Validation studies.
• Perform clerical duties and manage customer databases.

Skills

Proficient in Microsoft Office suite

Good command of English and Bahasa Melayu

Education

Recent University graduate in Biochemistry or Biomedical Science

Job description

Overview

Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.

We offer you a flexible and dynamic environment with opportunity to go beyond your comfort zone in order to grow personally and professionally. Sounds interesting? Then come in and join our Malaysia Team as Protégé - (Lab Solutions) Application Assistant to support the application specialist team in maintaining a high level of customer satisfaction by providing support primarily in the instrument installation projects, as well as continuous support in the team's operations.

Responsibilities

• You will be working closely with the LS application team.
• You will provide support in installation projects with emphasis on Method Validation studies. This will include operating a laboratory analyzer (Hands-on training will be provided).
• You will provide support in the distribution of technical and customer bulletins.
• You will provide day-to-day operations supports whenever required.
• You will be performing clerical duties and general industry-related errands such as distribution of technical and customer bulletins, managing customer databases and entry of information, data, and records.
• You are required to travel/commute and work at our customer sites (diagnostic laboratories). Personal Protective Equipment (PPE) will be provided.

Qualifications

Your qualifications and experiences:

• You are a recent University graduate in Biochemistry, Biomedical Science or equivalent in a relevant life science subject.
• Must possess a CGPA of 3.3 and above.
• You are a fresh graduate or have less than 6 months of working experience.
• Applicants should be willing to temporarily re-locate on a project basis if there is a business need.
• Applicants that possess their own means of transport will have an added advantage.
• Applicants are required to travel/commute and work at our customer sites (diagnostic laboratories).

Personality and Skills

• In order to be considered for this role, you must be willing to temporarily relocate on a project basis whenever a business need arises.
• You are proficient in computer skills, including Microsoft Office suite (Microsoft Word, PowerPoint, Outlook and Excel).
• Candidates with IT-savvy skills will have an added advantage.
• You have a good command of written and spoken English and Bahasa Melayu.
• You are able to communicate effectively with internal and external customers in all mediums of communication.
• You are self-directed and able to work with minimal supervision.
• You are able to manage and analyze data from studies with guidance.

About our global team

We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what's possible in healthcare to help improve people's lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.

Our culture

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what's possible, to improve people's lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.