PROTÉGÉ Graduate Trainee, Administration (Hospital Cyberjaya)

UEM Edgenta Berhad; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

Sebuah firma yang berorientasikan masa depan menawarkan program Graduate Trainee yang unik untuk memupuk bakat muda. Program ini menyediakan latihan kerjaya dan pengalaman praktikal selama 9-12 bulan, membolehkan graduan mengembangkan kemahiran penting dan mendapatkan pendedahan di tempat kerja. Dengan tumpuan kepada komunikasi yang berkesan dan penyelesaian masalah, peserta akan berpeluang untuk berinteraksi dengan pelbagai jabatan dan menyokong operasi harian. Ini adalah peluang yang hebat bagi mereka yang ingin memulakan kerjaya yang progresif dalam persekitaran yang dinamik.

Qualifications

• Diploma atau Ijazah Sarjana Muda dalam bidang berkaitan.
• Kemahiran komunikasi dan pembentangan yang baik.

Responsibilities

• Menerima panggilan daripada pelanggan dan mengeskalasi kepada kakitangan teknikal.
• Menghasilkan dan menyimpan rekod semua permintaan dan aduan dengan tepat.

Skills

Komunikasi

Pembentangan

Penyelesaian Masalah

Perhatian kepada Detail

Education

Diploma dalam bidang berkaitan

Ijazah Sarjana Muda dalam bidang berkaitan

Tools

Microsoft Office Suite

Job description

UEM Edgenta Berhad Graduate Trainee Program (GeT)

UEM Edgenta Berhad is dedicated to nurturing our young talents through our Graduate Trainee Program (GeT). This program is designed to empower graduates with essential skills and hands-on experience to excel in the working landscape. Our comprehensive 9-12 month initiative combines career development training with practical on-the-job training, providing essential skills and genuine workplace exposure to establish a robust groundwork for a progressive career ahead.

Program: Graduate Trainee Program (GeT) under the Protege Program

Responsibilities:

1. Receive call from client and escalate to technical personnel to attend to the problem.
2. Generate and file records on all requests, work orders, and complaints in a timely and accurate manner.
3. Produce daily ageing report to support operation performance monitoring.
4. Compile deduction mapping report for validation meeting.
5. Coordinate internal communication between services to support operation.
6. Manage in and out of key administration for security purpose.
7. Execute call back system to improve service quality.

Requirements:

1. Diploma/Bachelor’s degree in a relevant field such as Administration or a related discipline.
2. Excellent communication and presentation skills in both English and Bahasa Malaysia.
3. Advanced proficiency in Microsoft Office Suite (PowerPoint, Excel, Word).
4. Strong attention to detail and problem-solving skills.