Property Management Assistant Manager/ Manager

Eastern & Oriental Berhad; George Town; On-site; MYR 100,000 - 150,000; Full time

Job summary

Join a premier lifestyle property developer as a Property Management Assistant Manager/Manager in Penang. You will oversee daily operations related to property defects, ensuring high standards of customer care and compliance with relevant laws. Ideal candidates possess a degree in Property Management and several years of experience in managing high-rise facilities.

Qualifications

• Experience in managing high-rise facilities and customer service in property industry (4+ years).
• Strong knowledge of Building Maintenance and Strata Management Act.
• Experience in defects rectification an advantage.

Responsibilities

• Manage daily operations and defects for property development projects.
• Attend to owners’ feedback and resolve issues.
• Organise pre-handover inspections and monitor compliance with laws.

Skills

Interpersonal skills

Communication skills

Knowledge on building defects

Ability to work independently

Education

Bachelor Degree in Building and Facilities Management, Property Management or related field

Job description

Property Management Assistant Manager/ Manager

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Join us at Eastern & Oriental Berhad to shape refined living experiences and inspiring spaces. We welcome you to contribute to our legacy of exceptional, timeless addresses. Apply now for a career in Customer Care as our Handover Team, where your drive meets endless possibilities.

The position is based in our Penang Office in Malaysia.

Job Overview

You will be responsible to manage the daily operations and related matters pertaining to defects and other issues of the property development project tasked.

Key Responsibilities

Attend to owners’ feedback professionally in compliance with E&O’s service standards and provide reasonable alternatives in resolving customers’ feedback

Monitor and organize the documentation on all building defects (including reports and photos), working in collaboration with departments and contractors to ensure timely completion

Initiate handover preparations and conduct random pre-handover inspections prior to the formal handover

Organise Pre-VP (Vacant Possession) briefings with contractors to resolve any handover and defect liability period (DLP) issues

Establish procedures for opening and closing defect lists, ensuring timely submissions of the Handover Team for smooth, error-free transitions and progress tracking

Establish strong relationship with local authorities and maintain good rapport with owners/tenants/residents

Monitor and check compliance to Strata Management Act, Strata Title Act, Building and Common Property Act with Building By-Laws/ Tenant’s Handbook

Requirements

Bachelor Degree in Building and Facilities Management, Property Management or related field

At least 4 years solid experience in managing high rise facilities and customer service in property industry with experience in defects rectification an advantage

Knowledge on building defects

Well versed in the Building Maintenance and Strata Management Act

Able to work independently, possess initiative, with strong interpersonal and communication skills

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Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a Property Management Manager? Which of the following languages are you fluent in? How much notice are you required to give your current employer? How many years' experience do you have as a Quality and Handover Manager?

Eastern & Oriental Berhad, a premier lifestyle property developer listed on Bursa Malaysia, is known for exceptional placemaking.

In Kuala Lumpur, E&O offers distinctive properties such as Conlay and The Peak, emphasizing refined living.

The highlight of our endeavours is Seri Tanjung Pinang (STP), a 240-acre seafront development in Penang. Across from STP, lies Andaman, our latest development spanning 760 acres, poised to become the dynamic heart of the region.

In Johor lies Avira, a residential enclave spanning 207 acres within Medini Iskandar, offering residents accessibility to Singapore.

E&O continues to craft timeless legacies, creating spaces that inspire and elevate living.

Eastern & Oriental Berhad, a premier lifestyle property developer listed on Bursa Malaysia, is known for exceptional placemaking.

In Kuala Lumpur, E&O offers distinctive properties such as Conlay and The Peak, emphasizing refined living.

The highlight of our endeavours is Seri Tanjung Pinang (STP), a 240-acre seafront development in Penang. Across from STP, lies Andaman, our latest development spanning 760 acres, poised to become the dynamic heart of the region.

In Johor lies Avira, a residential enclave spanning 207 acres within Medini Iskandar, offering residents accessibility to Singapore.

E&O continues to craft timeless legacies, creating spaces that inspire and elevate living.

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

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