PROPERTY DEVELOPER CREDIT ADMIN ASSISTANT MANAGER/MANAGER
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About the role
We are seeking a talented and experienced Property Developer Credit Admin Assistant Manager/Manager to join the dynamic team at PINNACLE HOMES Groups of Companies in Subang Jaya, Selangor. This full-time role will oversee credit administration processes for our property development projects, ensuring efficient management of customer accounts and financial records.
What you'll be doing
- Manage and maintain credit administrative policies, procedures, and systems.
- Review and approve credit applications, monitor customer accounts, and implement credit collection strategies.
- Prepare and analyze credit reports, financial statements, and relevant documentation for decision-making.
- Liaise with customers, sales teams, and other departments to resolve credit-related issues.
- Oversee the credit administration team, providing guidance, training, and performance management.
- Contribute to credit risk management strategies.
- Ensure compliance with laws, regulations, and industry best practices.
- Handle collection, application processes, and ensure all relevant matters are up to date for arrears recovery, payments, budgeting, procurement, and maintenance.
- Assist Senior Marketing & Sales Manager in organizing and maintaining administrative works for departmental operations.
- Oversee Credit Administrative functions and support sales and marketing activities such as launches, roadshows, or exhibitions.
- Generate monthly forecast and report on billing and collections for management.
- Attend to calls and inquiries from prospects, purchasers, financiers, solicitors, and internal departments.
- Manage correspondence, update purchaser records into IFCA system promptly.
- Issue memos to Finance Department upon refund requests, and issue letters and credit notes upon approval.
- Issue undertaking letters and differential sum letters upon loan approval.
- Coordinate loan document receipt and execution with end-financing solicitors.
- Generate progress billings upon receipt of architect certificates.
- Issue receipts, reminders, and notices related to payments and project completion.
- Maintain and store documentation effectively.
- Undertake any other duties as instructed by authorized personnel.
What we're looking for
- Bachelor’s Degree in Business Administration, Property Management, or related field.
- Minimum 5 years of experience in credit administration, property development, or related industry.
- Strong understanding of credit management, analysis, and risk assessment.
- Excellent financial analysis and reporting skills.
- Proficient in relevant software, including IFCA and Microsoft Office.
- Excellent communication and interpersonal skills in English, Bahasa Malay, and Mandarin; knowledge of dialects is an advantage.
- Proven leadership and team management skills.
- Ability to work under pressure and minimal supervision.
- Customer service orientation and in-depth industry knowledge.
- Strong organizational, project management, and problem-solving skills.
What we offer
At Pinnacle Homes, we provide a rewarding work environment with competitive remuneration, career growth opportunities, medical benefits, retirement contributions, and flexible work arrangements. Join us and contribute to our success in property development.
If interested, please send your detailed resume and cover letter, including expected salary, to careers@pinnacle-homes.com. Applications through Jobstreet are preferred. Only shortlisted candidates will be notified.