Project Manager (Transformation Services)

AIG; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

AIG is seeking a Project Manager to drive effective project execution across Operations and Technology initiatives. The ideal candidate will possess extensive experience in project management, strong leadership abilities, and the capacity to manage stakeholders effectively. This role emphasizes collaboration, problem-solving, and the ability to navigate complex dynamics in the business environment.

Benefits

Total Rewards Program for health and wellbeing

Continuous learning and development opportunities

Culture of inclusion and belonging

Qualifications

• Minimum 5 years’ experience in project management or equivalent consulting experience.
• Proven ability to influence and collaborate with stakeholders.
• Formal qualifications in project or process management desirable.

Responsibilities

• Develop and execute project plans in accordance with AIG PMO framework.
• Manage project budgets and conduct cost benefit analysis.
• Lead Steering Committee presentations and manage change processes.

Skills

Leadership

Negotiation

Problem Solving

Interpersonal Skills

Time Management

Education

Bachelor's degree or higher qualification

Business or management qualification

Tools

Project Management techniques

Process Management techniques

Job description

As part of the CAO, Global Program Management is responsible for the highest priority initiatives across AIGs Operations and Technology landscape. This role is critical to the efficient and effective projects/initiatives execution within a controlled environment.

Ideally you will have

• Minimum 5 years’ experience in project management, operations management, processing engineering, or quality engineering, or equivalent consulting experience
• Previous exposure to international business environment.
• Proven experience working with stakeholders with demonstrated ability to influence, coach and counsel
• Strong interpersonal, collaboration and negotiation skills
• Demonstrated ability to lead and motivate teams and to apply skills and techniques to solve dynamic problems.
• Excellent Organisational and Time Management skills
• Possesses problem solving, prioritization, presentation, and facilitation skills with the ability to make recommendations to all levels of the organization.
• Insurance industry experience and knowledge of industry practices, processes, and standards.
• Bachelor’s degree or higher qualification preferred
• Business or management qualification or experience is beneficial
• Formal qualifications in areas such as process management, project management is desirable

The preferred candidate will execute project based assignments in line with the following objectives:

• Develop and execute project plans relating to evaluation, planning and implementation phases in accordance with AIG PMO framework and governance.
• Develop and gain approval of project budgets approved budgets, review expenses and track these against approved budgets. Verify and finalise cost benefit analysis of transformational process to ensure maximum cost efficiencies are achieved.
• Organise and manage Steering Committee and project working group presentations. Present business cases and progress reports to Investment Decision Board as requested.
• Develop and gain approval of business case and collaborate with key stakeholders to ensure successful outcomes
• Ensure maximum value is extracted from transformation programs whilst having minimum impact on customers.
• Anticipate risk areas relating to people and customer issues and implement plans to manage the change process with minimal impact to the business and positive outcomes for the stakeholders involved.
• Be a change champion for driving the strategic direction and related initiatives.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [e-mail] .

Functional Area:

OP - Operations AIG Australia Limited