Project Manager HR Innovation Lab - Projects (ServiceNow HRSD)

Austria Technologie & Systemtechnik AG; Kulim; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading global manufacturer is seeking a Project Manager for their HR Innovation Lab in Kulim, Malaysia. The role involves managing HR IT projects, enhancing the ServiceNow HRSD platform, and ensuring effective service delivery. Ideal candidates will have extensive HR experience, strong project management skills, and a background in HR IT. Join a diverse team dedicated to innovation and excellence in HR processes.

Qualifications

• 7-9 years of HR experience in a global environment.
• Extensive previous experience with ServiceNow HRSD product ownership.

Responsibilities

• Manage HR IT projects and support HR Digitalisation.
• Ensure ServiceNow HRSD platform meets business needs.
• Monitor and improve SSC performance.

Skills

Change Management

Project Management

Business Analytics

Analytical Thinking

Fluent English

Education

Bachelor or Master in Human Resources

Tools

ServiceNow HRSD

Job description

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Project Manager HR Innovation Lab - Projects (ServiceNow HRSD)

May 15, 2025

17244

Be part of our team!

AT&S is a leading global manufacturer of high-end IC substrates and printed circuit boards. AT&S industrializes leading-edge technologies for its core business segments Mobile Devices & Substrates, Automotive & Aerospace, Industrial and Medical and high-performance computing for AI applications. We are looking for talent eager to shape the future of our interconnected world. With plants in Austria, China, India, Malaysia and sales offices around the globe, we offer excellent career opportunities for creators, innovators and enablers with the drive to make a difference.

To enhance our successful Human Resources Team in AT&S Malaysia in Kulim Hi-Tech Park, Kedah, we are looking for a passionate

Project Manager HR Innovation Lab - Projects (ServiceNow HRSD)

Your Responsibilities

• Dedicated Expert in the discipline of HR Data, Processes & Tools to support the elaboration & implementation of an organization-wide HR process landscape (policies & procedures), and to handle different HR IT projects in order to progress the HR Digitalisation and Innovation Roadmap.
• Plan, prepare and manage certain HRIT projects (such as perform data analysis and reporting) - focus on ServiceNow HRSD
• Product Co-Ownership for the HR Journey & Employee Experience platform (ServiceNow HRSD)
• Ensure the ServiceNow HRSD platform meets business needs and drives HR service delivery improvements. Continuously develop and enhance the platform in response to evolving business requirements, lessons learned, and best practices. Regularly evaluate the platform's performance and implement updates to optimize functionality and user experience.
• Develop, Implement, and Manage SSC Operations. Standardize SSC processes for consistent service delivery. Coordinate HR service transitions to minimize disruption. Implement and manage technology solutions to enhance operations. Ensure compliance with HR policies and regulations. Efficiently manage SSC budget and resources.
• Monitor, Evaluate, and Improve SSC Performance
• Regularly assess SSC performance to identify improvements. Train and develop SSC staff for high-quality service delivery. Facilitate communication between SSC and HR teams for alignment. Drive continuous improvement initiatives to enhance efficiency.
• Consistently evaluate quality of implemented projects
• Work on new global HR-IT systems implementation according to HR(-IT) strategy under intensive collaboration with IT
• Manage project team, project resources, project related tasks and project budget
• Collaboration with stakeholders and team members (external vendors and other key stakeholders)
• Support the Head of HR Innovation Lab CoE on performing his/her (strategic) CoE duties

Your Profile

• University degree (Bachelor or Master) in human resources, business administration or related field
• 7-9 years of HR experience in a global environment including Implementation of Tools, project management and knowledge of HR IT landscapes and implementation. Ideally extensive previous experience with ServiceNow HRSD product ownership
• Very strong Change and Project Management skills
• Very strong IT skills and deep understanding of HR IT
• Understanding of HR Processes & Tools
• Understanding of IT systems landscape
• Business analytics capabilities and analytical thinking
• Fluent English communication proficiency both verbal and written
• Close collaboration with HR BPs (Group function & BUs), local HR, Business and business project leads and with other functions, especially IT, Legal

Ready for a new challenge to advance your career? It´s just a click to apply online. We look forward to your application and your detailed resume. Your AT&S Team!

AT&S is an equal opportunity employer. We embrace diversity and are dedicated to empowering people to reach their potential by fostering their unique talents and strengths. Our compensation packages are competitive and take individual qualifications and experience into consideration.