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A leading company in material handling is seeking a project coordinator in Kuala Lumpur. The role involves managing projects, coordinating with various stakeholders, and providing technical support. Candidates should have a degree in engineering, strong communication skills, and a willingness to travel for service assignments.
Establish contact with existing and relevant customers and sub-contractors.
Establish contact with relevant principal personnel.
Manage and coordinate site work with internal stakeholders (project team, technical specialists / principal personnel, maintenance teams, sales team) and external stakeholders (customer, supplier / vendor, contractors / sub-contractors).
Ensure project deliverables are met and execute project expectations collaboratively with team members (internal and external).
Prepare project requests for quotation (RFQ) and target costing.
Manage project timelines, schedules, and resources for all technical activities to achieve project deliverables from conception to completion.
Prepare and maintain project progress reports, weekly and monthly reports, records, and related documentation.
Review, analyze, report, and initiate corrective actions for arising issues or engineering deliverables.
Manage project changes and interventions with proper documentation.
Assist the project manager with feasibility studies, layout/mechanical/automation design, data collection, reporting, and other project tasks.
Address customer inquiries related to technical issues, troubleshooting, and service requirements.
Coordinate with internal teams and arrange on-site technical support when necessary.
Collaborate with external contractors to resolve issues as needed.
Organize and conduct training sessions for customer technicians on troubleshooting and maintenance procedures.
Maintain detailed records of preventive maintenance schedules, service reports, and incident reports.
Oversee spare parts inventory and monitor usage to ensure timely availability of critical components.
Work closely with suppliers and procurement teams to source spare parts cost-effectively.
Manage RFQ processes for spare parts and service needs.
Prepare cost estimates and quotations for service contracts, spare parts, and maintenance work.
Ensure all maintenance and repair activities comply with industry standards, safety regulations, and company policies.
Perform other duties as assigned by the supervisor.
Bachelor’s degree in engineering or a related field.
Strong communication and interpersonal skills.
Familiarity with spare parts inventory management and procurement processes.
Excellent problem-solving skills, keen attention to detail, and strong analytical abilities.
Willingness to travel for on-site servicing and support.
Proficiency in reading and writing English, Bahasa Malaysia, and Mandarin (candidates fluent in Mandarin are preferred to serve Mandarin-speaking customers).
Willingness to provide after-sales support as needed.
Weekend work only upon site work requests; extra allowances will be provided for weekend work.
Fresh graduates are encouraged to apply.
At least 2-3 years of relevant work experience for senior positions.