Project Analyst, Enablement, Client Management

Standard Chartered; Kuala Lumpur; Hybrid; MYR 60,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Flexible working options

Wellbeing support and learning

Job summary

Standard Chartered is seeking a Business Analyst to support regulatory projects and change initiatives. You will analyse regulatory and business requirements, coordinate controlled delivery, and document current- and target-state processes with data mapping and validation to support design and reporting.

You will maintain governance records, assist in testing, deployment readiness and post-go-live stabilisation, ensuring compliance with internal policies and regulatory standards.

Qualifications

• Proven ability to analyse information and produce clear project documentation.
• Experience mapping data sources, data reconciliation and validation.

Responsibilities

• Gather, analyse and document business, functional, data and regulatory requirements.
• Translate requirements into user stories, acceptance criteria and data mappings.
• Maintain traceability, version control and evidence of review throughout delivery.
• Prepare test scenarios, coordinate UAT and track defects to closure.
• Collaborate with risk, compliance and technology stakeholders to enable controlled change.

Skills

Business Analysis

Data Analysis

Regulatory Requirements

Project Governance

Education

Bachelor’s degree

Tools

Power BI

Power Query

SQL

Job description

Job Summary

• Support the Enablement team in analysing regulatory and business requirements and coordinating the controlled delivery of regulatory projects and change initiatives.
• Document current- and target-state processes, and source, extract, map, reconcile and validate data to support solution design, project tracking and management reporting.
• Maintain requirements traceability, project plans, governance records, risks, issues, dependencies, decisions and action logs, escalating delays or control gaps when required.
• Support testing, deployment readiness, stakeholder coordination, rollout and post-go-live stabilisation, with clear and audit-ready documentation.
• Apply internal policies, risk and control standards, and relevant regulatory requirements while supporting user adoption and sustainable transition into business-as-usual processes; prior knowledge of regulatory frameworks would be advantageous but is not essential.

Job Summary

• Support the Enablement team in analysing regulatory and business requirements and coordinating the controlled delivery of regulatory projects and change initiatives.
• Document current- and target-state processes, and source, extract, map, reconcile and validate data to support solution design, project tracking and management reporting.
• Maintain requirements traceability, project plans, governance records, risks, issues, dependencies, decisions and action logs, escalating delays or control gaps when required.
• Support testing, deployment readiness, stakeholder coordination, rollout and post-go-live stabilisation, with clear and audit-ready documentation.
• Apply internal policies, risk and control standards, and relevant regulatory requirements while supporting user adoption and sustainable transition into business-as-usual processes; prior knowledge of regulatory frameworks would be advantageous but is not essential.

Key Responsibilities

Business Analysis and Regulatory Requirements

• Support the gathering, analysis and documentation of business, functional, data and regulatory requirements under the guidance of project leads and subject-matter experts.
• Translate agreed requirements into clear user stories, acceptance criteria, process flows, data mappings and other project artefacts.
• Maintain requirements traceability, version control and evidence of review and approval throughout the delivery lifecycle.

Process, Data and Solution Analysis

• Document current-state processes and support gap and impact assessments against regulatory, risk and operational requirements.
• Assist in developing target-state process maps, operating procedures and control considerations that are practical and consistent.
• Identify authoritative data sources and support data extraction, mapping, reconciliation and validation across relevant systems and reports.

Project Delivery, Testing and Governance

• Maintain project plans, deliverable trackers, risks, issues, dependencies, decisions and action logs, and expedite potential delays or control gaps promptly.
• Prepare test scenarios and acceptance criteria, coordinate and execute user acceptance testing, record results and follow up defects to closure.
• Support implementation planning, deployment readiness, rollout coordination and post-go-live stabilisation across impacted teams.
• Prepare governance materials, status updates, meeting records, training content and user guidance, maintaining complete and audit-ready evidence.
• Operate as an individual contributor, collaborating with business, operations, technology, risk and compliance stakeholders to support adoption and sustainable transition into business-as-usual processes.

Skills And Experience

Must-have Skills

• Business Analysis and Requirements Management
• Data Analysis, Mapping and Reporting
• Project Governance, Risk and Controls

Other Skills

• Testing and Implementation Support
• Regulatory and Business Knowledge
• Stakeholder Engagement and Communication
• Process Modelling and Documentation

Motivations

• Using data and structured analysis to help solve regulatory and operational problems.
• Collaborating across business, operations, technology, risk and compliance teams to deliver well-controlled change.
• Learning regulatory frameworks, improving processes and supporting successful project rollout and adoption.

Qualifications

• Up to two years of relevant experience, including internships, graduate assignments or project-based work in financial services, operations, risk, compliance, data or change delivery.
• Demonstrated ability to analyse information, identify and extract data from its source, maintain accurate trackers and produce clear project documentation.
• Proficiency in Microsoft Excel and PowerPoint; exposure to Power Query, Power BI, SQL, process-mapping or project-management tools would be advantageous.
• Exposure to banking regulations, risk frameworks, internal controls, testing or project implementation is preferred but not essential.

Certifications/Qualifications

• Bachelor’s degree in Business, Finance, Economics, Data Analytics, Information Systems or a related discipline preferred; relevant Agile, Scrum or business analysis certification would be advantageous but is not mandatory.

Languages

• English and/or relevant local language skills, aligned to country requirements.

About Standard Chartered

We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What We Offer

In line with our Fair Pay Charter,

we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.