Program Operations & Implementation Executive

World MasterClass; Puchong; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in the coaching industry is seeking a Program Operations & Implementation Executive to enhance the delivery of their premium mastermind programs. This role involves managing member onboarding, coordinating events, and ensuring high-quality engagement with entrepreneurs. Ideal candidates are organized, tech-savvy, and possess strong emotional intelligence, with opportunities for growth in a dynamic environment.

Benefits

Learn the inner workings of 7-figure businesses

Expand your network with high-level clients

Gain exposure to digital product launches

Be part of a lean team making real impact

Qualifications

• 1–3 years of experience in program coordination or operations.
• High emotional intelligence and problem-solving skills.
• Ability to communicate clearly and professionally.

Responsibilities

• Manage onboarding and support for new members.
• Coordinate monthly coaching calls and virtual events.
• Track program metrics and ensure smooth content delivery.

Skills

Organization

Emotional Intelligence

Communication

Tech-savvy

Problem Solving

Tools

Automation Tools

LMS Platforms

CRMs

Job description

Are you someone who thrives on structure, connection, and purpose? Do you enjoy turning ideas into seamless execution — while building meaningful relationships along the way?

We’re looking for a Program Operations & Implementation Executive who’s not only organized and tech-savvy, but also people-oriented, emotionally intelligent, and eager to grow in a fast-moving entrepreneurial environment.

In this role, you’ll be the heartbeat of our two premium mastermind programs — ensuring high-quality delivery, smooth coordination, and meaningful engagement with high-level entrepreneurs and coaches.

What You'll Be Doing:

• Manage onboarding for new members and ensure they feel supported and seen from Day 1
• Coordinate and execute monthly coaching calls, virtual events, and retreats
• Maintain our learning platforms (LearnDash, GHL, etc.) and ensure smooth content delivery
• Track and report on program metrics, fulfilment checklists, and bonus delivery
• Support digital product launches and internal AI-powered tools
• Help moderate communities and maintain a strong sense of member connection

You’re a Great Fit If You:

• Have 1–3 years of experience in program coordination, project execution, or operations
• Love bringing order to chaos – juggling tasks, timelines, and stakeholders doesn’t scare you
• Are high in EQ – you know how to build trust, read a room, and make people feel understood
• Communicate clearly and professionally, both in writing and in person
• Are curious and tech-embracing – especially open to learning and using AI tools to improve work processes
• Are a self-starter who takes ownership, solves problems, and asks for help when needed

Bonus Points If You:

• Have worked in startups, online education, coaching, or community-driven businesses
• Have experience using automation tools, LMS platforms, or CRMs
• Are fascinated by AI, digital innovation, or personal growth
• Want to grow into a leadership role or manage bigger projects over time

Perks of Joining Us:

• Learn the inner workings of 7-figure businesses — work directly with top entrepreneurs and see their business strategies unfold behind the scenes
• Expand your network — connect with high-level clients, founders, and high-net-worth individuals in our mastermind communities
• Grow fast — gain exposure to digital product launches, live coaching events, and cutting-edge AI projects
• Make a difference — you’ll be part of a lean team that’s making real impact on lives and businesses

Ready to make systems run smoother and people feel supported?

Apply now and grow your career while helping us deliver world-class coaching experiences.