Program Coordinator

Ma Kuang Chinese Medicine & Research Centre Pte Ltd; Ipoh; On-site; MYR 30,000 - 50,000; Full time

Job summary

A leading education institution is seeking a proactive Program Coordinator to ensure smooth academic operations and support strategic goals. The role includes course planning, managing training logistics, and coordinating with stakeholders, necessitating interpersonal skills and a background in education management.

Benefits

Annual performance bonus

Medical benefits covered (GP, Dental, Optical, Health Screening)

Staff & family discounts

Insurance covered (IHP)

Birthday allowance

Leave allowances (Maternity/ Childcare/ Marriage/Compassionate)

Employee referral fee

Qualifications

• At least 2-3 years of experience in program coordination in the educational field.
• Fluency in Mandarin required for communication with stakeholders.

Responsibilities

• Assist in course planning and manage logistics for training events.
• Coordinate teacher evaluations and source local lecturers.
• Oversee daily operations of school programs and support student onboarding.

Skills

Organizational skills

Planning skills

Communication

Interpersonal skills

Multitasking

Education

Diploma or Bachelor's degree in Business Administration, Education Management or related field

Job description

About Us:
SGP International Management Academy Pte. Ltd. is a Singapore-registered Private Education Institution (PEI) dedicated to delivering high-quality professional training and education programs for both local and international learners.

We operate under the umbrella of Ma Kuang TCM Healthcare Group, a reputable and established healthcare brand in Singapore with a strong regional presence in Traditional Chinese Medicine (TCM) and integrated wellness services. The Academy leverages Ma Kuang’s extensive industry expertise to develop and offer specialized vocational and continuing education programs in healthcare, business, and cross-border professional development and other fields that would be beneficial in training professionals. Our mission is to cultivate skilled professionals through a practical, industry-oriented approach while supporting lifelong learning and global talent development.

Position Overview:
We are looking for a highly organized and proactive Program Coordinator to join our dynamic team. This role plays a critical part in ensuring the smooth operation of the institution’s academic and training programs. You will also be responsible for supporting the strategic and operational goals of the Academy through course planning, training and coordination with internal/external stakeholders.

Key Responsibilities:

• Assist in course planning and policy implementation, strategic planning, and organizational development of the school.

• Prepare course outlines, coordinate training logistics such as accommodation, event planning, transport arrangement, and ensure smooth operational execution of whole training events.

• Plan and manage the annual academic calendar, course schedules, and training timetables.

• Coordinate and support classroom observations, teacher evaluations, and supervision activities.

• Source and liaise with qualified local lecturers and trainers; manage communications and training arrangement from time to time.

• Work with the internal team regarding admissions for successful student enrolment, onboarding arrangement and follow up after completion of training with the relevant parties and students.

• Monitor P&L to ensure the program is tied to the budget and ensure alignment with the company directions.

• Carry out any ad hoc or additional duties assigned to support the overall growth, planning and daily operations of the program coordination of the Academy.

• Oversee daily operations of school programs, foreign students training, in-house training, resources, and events arrangement to ensure effective and seamless execution.

• Communicate closely and provide support to the Sales Team in China and provide support to Mandarin-speaking students.

Requirements:

• Diploma or Bachelor's degree in Business Administration, Education Management, or a related field.

• At least 2 - 3 years of experience in a similar coordination of program planning, educational field, program coordinator, or preferably within the education or training sector.

• Strong planning, organizational, multitasking skills, independent skills with effective communication and interpersonal abilities.

• Proficiency in Mandarin (spoken and written) is required to liaise with Chinese-speaking stakeholders and students.

• Experience in EduTrust, SSG, CPE, training license application, training program would be an advantage.

Benefits Overview:

1. Annual performance bonus

2. Medical benefits covered (GP, Dental, Optical, Health Screening)

3. Staff & family discounts

4. Insurance covered (IHP)

5. Birthday allowance

6. Leave allowances (Maternity/ Childcare/ Marriage/Compassionate)

7. Employee referral fee