Program Administrator / Senior

Plexus Corp.; Bayan Lepas; On-site; MYR 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a dedicated individual to support Program Managers and the Customer Focus Team. This role involves providing essential administrative assistance, preparing data analyses, and ensuring effective communication with customers. The ideal candidate will have a technical or business degree and a passion for delivering excellent service. Join a forward-thinking company where your contributions will directly impact customer satisfaction and operational success. If you're ready to take on a dynamic role in a collaborative environment, this opportunity is for you.

Qualifications

• Minimum two-year technical or business degree required.
• Less than one year of related experience required.

Responsibilities

• Provide administrative assistance to Program Managers and the Customer Focus Team.
• Prepare internal and customer-facing data analysis and reports.

Skills

Data Analysis

Report Preparation

Customer Interaction

Administrative Support

Education

Technical or Business Degree

CE/EE Associates

Job description

Purpose Statement: Supports Program Managers with daily tactical and administrative activities, liaising with the Customer Focus Team (CFT), Plexus functional areas and junior customer representatives.

Key Job Accountabilities

• Provide administrative assistance to PMs and CFT to enable the CFT to focus on delivery.
• Prepare internal and customer-facing data analysis, reports, metrics, visual graphs and tools in support of delivery objectives.
• Assist with preparation of customer presentation materials for customer visits and business reviews. Helps coordinate and prepare for on-site customer events in coordination with Customer Experience Team.
• Execute daily tactical tasks related to delivery such as running on-time delivery (OTD) reports, backlog and revenue / shipment reports, raw materials and finished goods shipments, FIA & NREs recovery and potentially support APQP. Basic CRG communication with customer and coordination with CFT
• Daily customer interface for POs, commitment dates on orders, customer queries and requests. May work on cNPS activities.

Education/Experience Qualifications

• Education/Experience Qualifications: A minimum of a two-year technical or business degree is required; a CE/EE Associates or AAS in Management is preferred.
• Less than One (1) year of related experience is required; One (1) or more years of related experience is preferred.
• Experience of 1 year of direct engineering support experience is desirable.
• An equivalent combination of education and experience sufficient to successfully perform the key job accountabilities may be considered.
  
  

Other Qualifications

• N/A
  
  

Physical Requirements

• N/A
  
  

Travel Requirements

• N/A
  
  

This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.