Program Administrator

Flex; Seberang Perai; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading manufacturing partner in Penang is seeking a Program Administrator to manage customer accounts and assist in program development. This role requires advanced technical skills and 7 years of experience in the manufacturing industry. Responsibilities include coordinating projects, preparing reports, and driving continuous improvement initiatives. The ideal candidate should have strong customer relationship skills and be ready to navigate challenges effectively. Strong support, including full medical benefits and bonuses, is offered in a collaborative environment.

Benefits

Full range of medical benefits

Dental and vision insurance

Life Insurance

Allowances & Bonuses

Qualifications

• 7 years of experience in manufacturing or related industry.
• Advanced skills in functional/technical areas.
• Demonstrates strong customer (external and internal) relationship skills.

Responsibilities

• Review proposals or plans to define time frame and procedures.
• Confer with managers to outline work plans and assign duties.
• Drive projects with Customer Focus Team members.
• Prepare program reports and executive presentations.
• Assist in metric development and tracking.
• Ensure shipments meet customer guarantees.
• Promote continuous improvement activities.

Skills

Functional and technical skills

People management skills

Customer relationship management

Education

Bachelor’s degree or equivalent experience

Job description

Flex is the diversified manufacturing partner of choice that helps market‑leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

The “Program Administrator” will be based in Bukit Minyak. This role assists with managing customer accounts in all aspects of the business relationship.

Responsibilities

• Assist in the review of program proposals or plans to define time frame, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.
• Confer with appropriate managers within Program Management, Operations and others to outline work plan and to assign duties, responsibilities and scope of authority, and to receive technical advice and resolve problems.
• Drive and coordinate projects/activities with the Customer Focus Team (CFT) members to ensure program progresses on schedule and within prescribed budget, including facilitating the work/communication across different departments.
• Prepare program reports and executive presentations for management, client, or others.
• May assist in metric development and tracking for the program.
• Occasional travel to customer locations.
• Drive the team to look for continuous improvement activities that have an impact in the project timeline, cost or daily production activities.
• Follow up on shipments to ensure we meet site and customer guarantees without any delay and coordinate the team to any issue that could generate an impact.

Qualifications

• Typically requires a Bachelor’s degree or equivalent experience in addition to 7 years of experience in a manufacturing or related industry.
• Demonstrates advanced functional, technical and people and/or process management skills as well as customer (external and internal) relationship skills.
• Demonstrates advanced skills in functional/technical area.

What you’ll receive for the great work you provide

• Full range of medical benefits, dental, vision
• Life Insurance
• Allowances & Bonuses*

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email *************@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).