Professional Services Project Manager | Kuala Lumpur, MY

Finastra; Kuala Lumpur; Hybrid; MYR 60,000 - 100,000; Full time

Job summary

Join a dynamic global provider of open finance software solutions as a Professional Services Project Manager. In this pivotal role, you will lead the delivery of complex banking transformation projects, ensuring successful implementation of innovative solutions. Collaborate with cross-functional teams and engage with customers to drive financial inclusion and enhance service delivery. This is an exciting opportunity to make a significant impact in a vibrant company committed to diversity and excellence. Embrace flexibility in your work environment while contributing to a culture that values unique perspectives and personal growth.

Benefits

Unlimited vacation

Employee Assistance Program

Medical, life & disability insurance

Retirement plan

Paid time off for volunteering

Online learning and accredited courses

Global recognition program

Qualifications

• 10+ years in IT program management with core banking solution implementations.
• PMP required; familiarity with APIs and digital banking solutions.

Responsibilities

• Lead complex banking transformation projects using core banking solutions.
• Manage implementation lifecycle for SaaS, cloud, and on-prem solutions.

Skills

IT program management

Leadership

Communication

Problem-solving

Decision-making

Education

Bachelor's degree

PMP certification

Advanced degree or certifications (e.g., Agile, ITIL)

Tools

APIs

SaaS

Cloud deployments

Digital banking solutions

Job description

Who are we?

At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good.

What will you contribute?

As a Professional Services Project Manager , you will lead the delivery of complex banking transformation projects using Finastra's core banking solutions. You will manage the implementation lifecycle for SaaS, cloud, and on-prem solutions, oversee customer engagements, and coordinate cross-functional teams to meet time, quality, and cost expectations.

Key Responsibilities:

• Program Planning: Define scope, objectives, and success metrics; develop detailed roadmaps.
• Customer Engagement: Act as the primary contact, provide expert guidance, and build strong relationships.
• Project Execution: Lead end-to-end implementation, manage data migration, and oversee integrations.
• Team Leadership: Coordinate cross-functional resources, provide leadership, and ensure adherence to methodologies.
• Vendor Management: Work with partners and vendors to ensure timely delivery and alignment with goals.
• Risk Management: Identify and mitigate risks, ensure compliance with regulations.
• Performance Monitoring: Implement governance frameworks, provide regular updates, and conduct post-implementation reviews.
• Business Development: Collaborate with sales teams, identify opportunities for additional solutions, and contribute to the knowledge base.

Qualifications:

• Education: Bachelor's degree in a relevant field; advanced degree or certifications (e.g., Agile, ITIL) are a plus. PMP Required
• Experience: 10+ years in IT program management, with 5+ years in core banking solution implementations.
• Technical Knowledge: Familiarity with APIs, SaaS, cloud deployments, and digital banking solutions.
• Industry Experience: Must have experience with Indonesian Banks; experience implementing solutions into Indonesian Banks is a plus.
• Soft Skills: Excellent leadership, communication, problem-solving, and decision-making abilities.

Work Environment:

• Full-time role with flexibility for hybrid or remote work.
• Collaboration across global teams, with occasional travel required.

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:

• Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.

• Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support.

• Medical, life & disability insurance, retirement plan, lifestyle and other benefits*

• ESG: Benefit from paid time off for volunteering and donation matching.

• DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).

• Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.

• Recognition : Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.

*Specific benefits may vary by location.

At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.

Be unique, be exceptional, and help us make a difference at Finastra!

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