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A global customer experience company is seeking a Sales Engineer fluent in Mandarin to provide technical consulting and solutions for complex cloud products. Responsibilities include partnering with sales teams, leading technical sales cycles, and resolving customer technical objections. Ideal candidates possess experience in advanced technologies and strong problem-solving skills. This is a full-time position located in Kuala Lumpur.
Job Title:
Professional I, Sales Engineer (Mandarin Speaker)
Job Description
Sales Engineer provides in-depth technical consulting for sales opportunities across a broad portfolio of moderate to highly complex products, channels, segments, and regions, typically for the Customer Cloud Team. The Sales Engineer designs and builds technical solutions to address moderate to highly complex issues. By using advanced technical expertise, the Sales Engineer strategically collaborates with internal and external clients to evaluate and adopt advanced technical products and solutions to create business value. Sales Engineers possess deep experience and advanced working knowledge in advanced technologies, hold the capacity to support cloud computing, and demonstrate the successful ability to lead integration strategies and support moderate to highly complex enterprise architectures.
Duties and responsibilities:
Strategically partner with the Customer Cloud Sales Team to identify and qualify business opportunities and identify key customer technical objections.
Develop strategies to resolve technical obstacles and architect client solutions to meet complex business and technical requirements
Lead the technical aspects of the sales cycle, including technical trainings, client presentations, technical bid responses, product and solution briefings, and proof-of-concept technical work
Identify and respond to key technical objections from client, providing prescriptive guidance for successful resolutions tailored to specific client needs May directly work with Customer's Cloud products to demonstrate, design and prototype integrations in customer/partner environments
Develop and deliver thorough product messaging to highlight advanced technical value propositions, using techniques such as: whiteboard and slide presentations, technical product demonstrations, white papers, trial management and RFI response documents
Assess technical challenges to develop and deliver recommendations on integration strategies, enterprise architectures, platforms and application infrastructure required to successfully implement a complete solution
Leverage technical expertise to provide “best practice” counsel to optimize advanced technical products’ effectiveness
Location:
MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara
Language Requirements:
English, Mandarin
Time Type:
Full time
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