Production Support Engineer

Unison Consulting; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading consulting company seeks an application support specialist to monitor applications and provide 24x7 operational support. The ideal candidate will have at least 1 year of experience, proficiency in Unix and SQL, and a strong team-oriented attitude. If you thrive in a dynamic environment and are eager to learn, this role offers great opportunities for growth.

Qualifications

• Minimum 1 year of experience in an application support role.
• Dynamic individual with a thirst for learning.
• Exposure to the banking industry is advantageous.

Responsibilities

• Monitoring applications and infrastructure alerts.
• Recommending and implementing solutions for production issues.
• Taking ownership and responding to incident tickets per SLAs.

Skills

Proficiency in Unix commands

Shell scripting

SQL queries

Knowledge of Job scheduling

Kafka

ActiveMQ

Excellent interpersonal skills

Ownership-oriented

Strong team player

Job description

• Monitoring applications and infrastructure alerts
• Recommending and implementing solutions to mitigate potential production issues.
• Taking ownership, responding to incident tickets, and closing open incident tickets by adhering to service level agreements
  
  
  

Requirements

• Minimum 1 year of experience in an application support role
• Proficiency in Unix commands, Shell scripting, and SQL queries
• Knowledge of Job scheduling, Kafka, and ActiveMQ is a plus
• Exposure to the banking industry is advantageous
• Dynamic individual with a thirst for learning
• Strong team player with excellent interpersonal skills
• Ownership-oriented with the ability to meet SLAs without compromising on work quality
• Provide 24x7 operational support for all production activities.